At a Glance
- Tasks: Lead and develop Private Client Services teams while driving growth and operational efficiency.
- Company: Flint Bishop, a forward-thinking legal firm with ambitious national growth plans.
- Benefits: Competitive salary, bonus potential, private medical insurance, and generous holiday allowance.
- Other info: Join a collaborative culture with excellent career development opportunities.
- Why this job: Shape the future of legal services and make a real impact in a dynamic environment.
- Qualifications: Strong leadership experience and a solid understanding of legal sector operations.
The predicted salary is between 60000 - 80000 £ per year.
Department: Executive Suite
Employment Type: Permanent - Part Time
Location: Derby, UK
At Flint Bishop, we are entering a significant new phase of growth and transformation as we evolve from a successful regional law firm into a nationally operating legal business with ambitious long-term growth plans through to 2030 and beyond. As part of this transition, the firm is implementing a national divisional operating structure designed to create greater scale, stronger sector alignment, and improved client delivery across all service lines. The Head of Private Client Services will play a central leadership role in shaping and delivering that vision. Reporting directly to the CEO and forming part of the firm's senior leadership structure, this role is responsible not only for leading a high performing Private Client Services division, but also for helping build a unified, scalable, and commercially driven national firm. Success in the role over the next two to three years will include delivering significant divisional growth, strengthening national market presence, building a best in class leadership structure, improving operational scalability and profitability, and supporting the successful integration of new teams, lateral hires, and acquisitions into the wider Flint Bishop platform.
Key Responsibilities
- Lead and develop all Private Client Services teams, including Wills, Probate, Tax & Trusts, Residential Conveyancing, Family & Matrimonial, and Court of Protection.
- Set and deliver a commercially focused divisional strategy aligned with the firm's wider national growth plans and strategic objectives.
- Work closely with the CEO, COO, Head of Commercial Services, and wider Management Board to ensure the firm operates as a single, cohesive national business rather than separate parallel divisions.
- Design and implement the optimal sub team and leadership structure for the Private Client Services division, including recommending and developing the leadership layer beneath the divisional head.
- Ensure clients receive clear, pragmatic, commercially focused legal advice and a consistent standard of service across all Private Client Services teams nationally.
- Promote strong collaboration and cross referral activity between Private Client Services, Commercial Services, and central operational functions.
- Take ownership of divisional financial performance, including profitability, budgeting, utilisation, pricing strategy, operational efficiency, and sustainable revenue growth.
- Lead, mentor, and develop high performing teams and future leaders, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
- Identify, assess, and implement operational and process improvements to support scalability, client experience, and divisional performance.
- Ensure robust governance, compliance, quality assurance, and risk management standards are maintained across all Private Client Services functions.
- Ensure the division remains aligned with developments in legal technology, AI, and operational innovation, identifying opportunities to improve both client service delivery and internal efficiency.
Management & Operational Leadership
- Take full accountability for divisional performance against agreed financial, operational, and strategic objectives.
- Lead monthly and quarterly business reviews, presenting financial performance, KPIs, strategic progress, and operational updates to the CEO and Management Board.
- Own the creation, management, and delivery of divisional budgets and P&L performance.
- Monitor and report on key performance indicators, implementing corrective actions and performance improvement plans where required.
- Embed a culture of ownership, commerciality, innovation, and continuous improvement across all Private Client Services teams.
- Support firmwide strategic planning and contribute actively to Management Board and senior leadership discussions.
- Ensure leadership consistency, succession planning, and talent development across the division.
Strategic Growth & Business Development
- Lead and deliver the Private Client Services growth strategy, with accountability for revenue generation, market positioning, client retention, and pipeline development.
- Build and maintain senior relationships with key clients, introducers, strategic partners, and referral networks.
- Identify and pursue opportunities for lateral hires, team acquisitions, mergers, and strategic growth initiatives within the Private Client Services division, working alongside the CEO on evaluation, due diligence, onboarding, and integration activity.
- Drive cross selling and collaboration opportunities across all divisions and practice areas to maximise client value and firmwide growth.
- Identify new market opportunities, sectors, and service offerings which support the firm's national expansion strategy.
- Promote a culture of proactive, commercially accountable business development across all Private Client Services teams.
- Report regularly to the CEO and Management Board on divisional performance, pipeline activity, growth initiatives, strategic opportunities, and financial results.
Skills, Knowledge and Expertise
- Strategic Leadership: Act as a visible and collaborative senior leader across the national business. Support the delivery of the firm's long term national growth strategy and operating model transformation. Contribute to firmwide decision making as a member of the senior leadership structure.
- People Leadership: Create a high performance culture built around accountability, engagement, collaboration, and development. Support and develop future leaders across the Private Client Services division. Foster strong communication and alignment across all offices and teams nationally.
- Client & Market Leadership: Maintain a strong external profile for the firm and division within the legal and private client market. Ensure service delivery standards remain commercially focused, scalable, and aligned with client expectations.
You will have
- Strong leadership and operational management experience
- Excellent financial, strategic, and commercial awareness
- Effective communication and stakeholder management skills
- Ability to drive operational efficiency and organisational change
- Strong people management and team development capabilities
- Understanding of legal sector operations and compliance requirements
- Knowledge of financial management and business performance reporting
Benefits
What we offer?
- Competitive salary
- Bonus potential
- Free parking
- Life insurance
- Private medical insurance
- Income protections
- Great working environment at our Derby head offices
- Career development opportunities
- 27 days holiday plus bank holidays
- Options to buy & sell 1 week's holiday
- 1 week's holiday carry over
- Extra day off for your birthday
- Staff card discount scheme for local shops
- Social days and evenings on the firm
- Staff discounts on legal services
Head of Private Client Services employer: Job Search Place Limited
Flint Bishop is an exceptional employer, offering a dynamic work environment in Derby that fosters growth and innovation. As we transition into a nationally operating legal business, employees benefit from competitive salaries, comprehensive career development opportunities, and a supportive culture that prioritises collaboration and accountability. With a focus on employee well-being, including generous holiday allowances and social events, Flint Bishop is committed to creating a rewarding workplace for those looking to make a meaningful impact in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Private Client Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal field. Attend industry events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their vision and how you can contribute to their growth plans. Tailor your responses to show how your experience aligns with their goals, especially in leading high-performing teams and driving operational efficiency.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams, improved processes, or driven growth in previous roles. Highlight your ability to foster collaboration and innovation, which is key for the Head of Private Client Services role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting journey at Flint Bishop as we expand and evolve.
We think you need these skills to ace Head of Private Client Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Private Client Services role. Highlight your leadership experience and how it aligns with our vision at Flint Bishop. We want to see how you can contribute to our growth and transformation!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your impact in previous roles, especially in areas like team development and operational efficiency. We love seeing quantifiable results!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who fits into our culture at Flint Bishop, so don’t be afraid to show us who you are and what drives you. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our firm there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, dive deep into Flint Bishop's recent developments and their vision for growth. Understand the key responsibilities of the Head of Private Client Services role and be ready to discuss how your experience aligns with their goals.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership and operational management experience. Be ready to discuss how you've successfully led teams, driven performance, and implemented strategic changes in previous roles.
✨Financial Acumen is Key
Brush up on your financial management skills. Be prepared to talk about budgeting, profitability, and how you've contributed to revenue growth in past positions. This will show you understand the commercial side of the role.
✨Engage with Questions
At the end of the interview, have insightful questions ready. Ask about the firm's plans for national expansion or how they envision the integration of new teams. This shows your genuine interest in the role and the company's future.
