Head of Global Support & Customer Success

Head of Global Support & Customer Success

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a global support team and enhance customer success in a vibrant SaaS environment.
  • Company: Job Search Place Limited, a dynamic company based in London.
  • Benefits: Competitive salary, stock options, and diverse benefits for your growth.
  • Other info: Join a dynamic team that values professional development and innovation.
  • Why this job: Make a real impact by building innovative support strategies for our customers.
  • Qualifications: Experience in support management and a passion for customer success.

The predicted salary is between 60000 - 80000 Β£ per year.

Job Search Place Limited in London seeks a Head of Support to lead a global support function in a vibrant SaaS environment. You will manage a distributed team, enhance customer success, and spearhead innovative support strategies, ensuring our customers feel genuinely cared for at scale. This role offers a chance to build impactful systems while working closely with engineering. The environment is dynamic and supports your professional growth. In return, enjoy competitive salary, stock options, and diverse benefits.

Head of Global Support & Customer Success employer: Job Search Place Limited

Job Search Place Limited is an exceptional employer located in the heart of London, offering a vibrant SaaS environment where innovation thrives. With a strong focus on professional growth, employees benefit from competitive salaries, stock options, and a diverse range of benefits, all while working in a dynamic culture that prioritises customer success and collaboration with engineering teams. Join us to make a meaningful impact and advance your career in a supportive atmosphere.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

We think you need these skills to ace Head of Global Support & Customer Success

Leadership Skills
Customer Success Management
Team Management
SaaS Knowledge
Support Strategy Development
Communication Skills
Problem-Solving Skills