At a Glance
- Tasks: Lead client engagement and drive business growth in the IT sector.
- Company: Dynamic IT company focused on innovation and client success.
- Benefits: Competitive salary, car allowance, commission, and career progression opportunities.
- Other info: Join a supportive team with a focus on personal and professional development.
- Why this job: Shape the future of client engagement and make a real impact in the tech industry.
- Qualifications: A-level education and strong leadership skills required.
The predicted salary is between 65000 - 65000 £ per year.
To develop the Corporate Accounts division of the business through the development, growth, and retention of existing customers, and to absorb new customers into the IT division and develop those new customers accordingly. To oversee business development and the winning of new customers within existing frameworks within the public sector, and to oversee the winning of nominated new preferred supply/strategic customers in the private sectors, in line with the company's strategy and financial targets.
Job Description
- Determine and implement service improvements to existing services and identify and recommend new service opportunities.
- Assist in recruiting staff to carry out Client Engagement Account Management and Account Support.
- Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development.
- Manage, mentor, and support the Client Engagement Team to deliver business growth.
- Improve performance quality and productivity of the sales team to increase market share and profitability, meeting targets.
- Coach and develop sales team members in broader selling skills, people management, and business/sales management skills.
- Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements.
- Work with priority customers to deliver recruitment solutions and preferred routes to market.
- Drive a proactive working culture, maintaining all activities in line with company policies, procedures, culture, and ethos.
Key Responsibilities
- Business Development
- Operations Management
- People Management
- Business Planning, Monitoring, and Reporting
Qualifications
Educated to A-level standard
Benefits
Basic: £65,000 + Car allowance £6,000 (£500 per month) Commission: Paid quarterly based on achieving sales growth in the team OTE: £105,000
Head of Client Engagement - IT employer: Job Search Place Limited
As a leading employer in the IT sector, we offer an inspiring work culture that prioritises professional growth and development. Our commitment to employee success is reflected in our comprehensive training programmes and clear career progression paths, including the opportunity to advance to Sales Director within two years. Located in a dynamic environment, we provide competitive benefits, including a generous salary package and performance-based commissions, making us an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Engagement - IT
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company inside out and think about how your skills can help them grow their Corporate Accounts division. We want you to show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you on the path to becoming the Head of Client Engagement!
We think you need these skills to ace Head of Client Engagement - IT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in client engagement and business development, and don’t forget to showcase any relevant achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills can help us grow our Corporate Accounts division. Keep it engaging and personal!
Showcase Your Leadership Skills:Since this role involves managing and mentoring a team, make sure to highlight your leadership experience. Share examples of how you've motivated teams in the past and driven results – we love to see that!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
For a role like Head of Client Engagement, it's crucial to be familiar with key performance metrics. Be prepared to discuss your past achievements in terms of sales growth, customer retention rates, and any improvements you've implemented. This shows you understand the business side of things and can drive results.
✨Showcase Your Leadership Style
Since this position involves managing and mentoring a team, be ready to share examples of how you've inspired and motivated others in previous roles. Discuss specific strategies you've used to develop team members and improve their performance. This will demonstrate your capability to lead effectively.
✨Understand the Market Landscape
Research the company's position within the IT sector and its competitors. Be prepared to discuss potential service improvements or new opportunities you see in the market. This shows that you're proactive and have a strategic mindset, which is essential for driving business development.
✨Align with Company Culture
Familiarise yourself with the company's values and ethos. During the interview, highlight how your personal values align with theirs. This not only shows that you’re a good fit but also that you’ll contribute positively to the company culture and drive a proactive working environment.
