At a Glance
- Tasks: Oversee daily operations, manage stock levels, and coordinate deliveries at the Haydock Service Centre.
- Company: Culligan has been providing innovative water solutions for over 80 years as part of an international group.
- Benefits: Enjoy 25 days' holiday, a company pension scheme, and enhanced parental benefits.
- Other info: The position is based at the Haydock Service Centre, ensuring health and safety compliance.
- Why this job: Join a pivotal role in a fast-paced environment with opportunities for career progression.
- Qualifications: Strong leadership skills and experience in managing teams in service-oriented roles are essential.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world‑class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state‑of‑the‑art products and water solutions that benefit our customers, while minimizing the impact on the environment.
As a pivotal member of our Operations Team, the Service Centre Supervisor is responsible for overseeing the daily activities within the Haydock Service Centre. This role ensures that operational processes run smoothly, staff are supported and engaged, and customer expectations are consistently met.
Responsibilities- Supervise daily operations ensuring efficiency and compliance with SLAs
- Lead and motivate the service team including Water Delivery Drivers and Technicians
- Assist in training and development of staff to meet operational standards
- Coordinate deliveries, installations, and maintenance services for optimal customer satisfaction
- Manage stock levels and assist with inventory control
- Work closely with management to achieve departmental goals and objectives
- Support team members with issues and concerns in daily operations
- Ensure health and safety compliance within the service centre
- Contribute to performance reviews and recruitment processes
- Strong leadership and communication skills
- Ability to work in a fast‑paced environment and make effective decisions
- Experience in managing teams, preferably in operations or service‑oriented roles
- Organisational skills to maintain smooth daily operations
- Proficient in daily reporting and data analysis
- Monday - Friday working pattern
- 25 days' holiday + Bank Holidays
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Enhanced Paternity & Maternity benefits
- Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
Service Centre Supervisor in Haydock employer: Job Search Place Limited
Culligan is dedicated to delivering state-of-the-art water solutions while minimising environmental impact. Located in Haydock, the company offers a supportive employee assistance programme and shopping discounts. Join a team committed to excellence in customer service and operational efficiency.
