Empathetic Generalist Adviser - Community Support in Havant

Empathetic Generalist Adviser - Community Support in Havant

Havant Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Job Search Place Limited

At a Glance

  • Tasks: Support individuals through challenging times and help them navigate complex situations.
  • Company: Citizens Advice Solent East, dedicated to creating real change in communities.
  • Benefits: Inclusive workplace, structured training, flexible working options, and career progression.
  • Other info: Join a friendly team committed to making a difference.
  • Why this job: Make a meaningful impact every day by helping those in need.
  • Qualifications: Empathy, motivation, and a passion for supporting others.

The predicted salary is between 30000 - 40000 £ per year.

About the role

Be part of a service that changes lives every single day. Every day, our team supports people through some of their most challenging moments - from helping families keep a roof over their heads to guiding individuals out of debt and uncertainty. At Citizens Advice Solent East, you'll be part of a service committed to creating real, lasting change for individuals, families and communities across our local area. This role is ideal for someone who cares deeply about helping others, thrives in a supportive team, and is confident navigating complex situations with empathy and clarity.

What you will be doing:

  • Providing high quality support to people who need it most
  • Helping clients navigate complex and often sensitive situations
  • Working as part of a friendly, experienced and dedicated team
  • Contributing to a service that is trusted and valued across our communities

What we offer:

  • A welcoming, inclusive and supportive workplace
  • Structured training and ongoing development opportunities
  • The chance to build specialist knowledge and progress your career
  • Flexible working options (where applicable)
  • A role where your work has a visible, meaningful impact every day

If you are motivated, compassionate and ready to make a real difference, we would love to hear from you. Join us - and help change lives every day.

We're Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

Empathetic Generalist Adviser - Community Support in Havant employer: Job Search Place Limited

At Citizens Advice Solent East, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team is not only committed to making a meaningful impact in the community but also prioritises employee growth through structured training and flexible working options. Join us in a role where your compassion and expertise can truly change lives every day.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Empathetic Generalist Adviser - Community Support in Havant

Tip Number 1

Network like a pro! Reach out to people in your field, attend community events, and connect with others who share your passion for helping. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research the organisation and understand their values. Be ready to share your experiences that showcase your empathy and problem-solving skills, as these are key in roles like the Empathetic Generalist Adviser.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating how your background aligns with the mission of supporting individuals and families in need.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Citizens Advice Solent East.

We think you need these skills to ace Empathetic Generalist Adviser - Community Support in Havant

Empathy
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Active Listening
Conflict Resolution

Some tips for your application 🫡

Show Your Empathy:When writing your application, let your compassionate side shine through. Share experiences where you've helped others or navigated complex situations with care. We want to see how you connect with people!

Tailor Your Application:Make sure to customise your application for the Empathetic Generalist Adviser role. Highlight relevant skills and experiences that align with our mission at Citizens Advice Solent East. We love seeing how you fit into our team!

Be Clear and Concise:While we appreciate a good story, keep your application clear and to the point. Use straightforward language to convey your thoughts. This will help us understand your qualifications without getting lost in the details.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen to join our community!

How to prepare for a job interview at Job Search Place Limited

Understand the Role

Before the interview, take some time to really understand what being an Empathetic Generalist Adviser involves. Familiarise yourself with the types of challenges clients face and think about how you can provide support. This will help you answer questions more confidently and show your genuine interest in the role.

Showcase Your Empathy

Since this role is all about helping others, be prepared to share examples from your past experiences where you've demonstrated empathy and support. Think of specific situations where you helped someone navigate a tough time, as this will highlight your suitability for the position.

Research Citizens Advice Solent East

Get to know the organisation's values and mission. Understanding their commitment to creating lasting change will allow you to align your answers with their goals. Mentioning specific initiatives or services they offer can also impress the interviewers and show that you’re genuinely interested in being part of their team.

Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask at the end. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.