At a Glance
- Tasks: Assist in our Hatfield shop, providing excellent customer service and keeping the shop stocked.
- Company: Join the Isabel Hospice family and make a difference in your community.
- Benefits: Meet new people, learn valuable skills, and contribute to patient care.
- Other info: Flexible hours available; commit to at least 3 hours per week for 6 months.
- Why this job: Make a meaningful impact while gaining experience in a friendly team environment.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
We are looking for Retail Volunteers to assist us in our Hatfield shop(s) on weekdays and weekends. If you have a few hours to spare each week and would like to help out in one of our shops, we'd love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half day weekday session and session times are:
- AM: 9am - 1pm
- PM: 1pm to 5pm
- Sunday session times are 10am - 1pm and 1pm - 4pm.
What you'll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public's understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long term volunteers and staff
Am I eligible to volunteer?
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Volunteer responsibilities and expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant, Hatfield employer: Job Search Place Limited
Isabel Hospice is an exceptional employer that offers a rewarding volunteer experience in Hatfield, where you can make a meaningful impact while supporting essential services. Our friendly team fosters a collaborative work culture, providing comprehensive training and opportunities for personal development, allowing you to grow alongside long-term volunteers and staff. By joining us, you'll not only meet new people but also contribute to the vital care we provide to our patients, all within a supportive and community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant, Hatfield
✨Tip Number 1
Get to know the shop and its mission! Before you apply, pop into the Hatfield shop and chat with the current volunteers or staff. This will give you a feel for the environment and show your genuine interest in helping out.
✨Tip Number 2
Show off your people skills! When you’re volunteering, it’s all about connecting with customers and making their experience enjoyable. Be ready to share examples of how you’ve provided great service in the past during your chats with the team.
✨Tip Number 3
Be flexible with your availability! Since they need help on both weekdays and weekends, offering a range of times can make you a more attractive candidate. Plus, it shows you’re committed to being part of the Isabel family.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, we love seeing applicants who take the initiative to reach out directly through our platform.
We think you need these skills to ace Volunteer Retail Assistant, Hatfield
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and why you’re interested in volunteering with us.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Whether it’s customer service or teamwork, show us how you can contribute to our shop and make a difference!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily, making it easier for us to see how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our mission there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Mission
Before your interview, take some time to understand the mission of Isabel Hospice. Familiarise yourself with their services and how the retail shop contributes to their goals. This will show your genuine interest in the role and help you connect your motivations with their values.
✨Show Your Customer Service Skills
Since the role involves working with the public, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to provide excellent service in the shop.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the impact of the shop on the community. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
✨Dress Appropriately
Even though it's a volunteer position, first impressions matter. Dress smartly and comfortably for your interview. This shows respect for the organisation and indicates that you take the opportunity seriously.
