At a Glance
- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy career growth, unlimited commissions, staff discounts, and a stylish uniform allowance.
- Other info: Work in an inspiring, diverse environment with opportunities for internal mobility.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Three years in fashion retail, strong leadership skills, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
As a Store Manager, you will represent the brand's image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer
- Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn - no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
Hackett London (Westfield White City) - Store Manager employer: Job Search Place Limited
Hackett London is an exceptional employer that champions creativity and quality, offering a vibrant work culture where every team member can thrive. Located in the bustling Westfield White City, employees benefit from unlimited commission opportunities, comprehensive career growth paths, and a diverse, international team that fosters collaboration and innovation. With a commitment to nurturing talent and providing stylish uniforms, Hackett ensures that its employees feel valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London (Westfield White City) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product lines. This way, you can show off your passion for the brand and how you can embody its image as a Store Manager.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your leadership skills and customer experience strategies align with Hackett's goals. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former Hackett employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hackett team and ready to embark on this exciting adventure!
We think you need these skills to ace Hackett London (Westfield White City) - Store Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and the Hackett brand shine through. We want to see how your creativity and attention to detail align with our values, so don’t hold back!
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your relevant experience in fashion retail and any leadership roles you've had. We love seeing how you’ve motivated teams and achieved sales targets!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Hackett. Share specific examples of how you’ve enhanced customer experiences or improved store operations in the past. Make it personal and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to British heritage and quality will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in retail. Discuss how you've motivated teams, achieved sales targets, and improved customer satisfaction. This will demonstrate your fit for the Store Manager role.
✨Emphasise Attention to Detail
Since the job requires meticulous attention to detail, be ready to discuss specific instances where your attention to detail made a difference. Whether it’s in visual merchandising or inventory management, concrete examples will impress.
✨Engage with Customer Experience Stories
Think of stories that showcase your ability to enhance customer experiences. Share how you’ve attracted and retained customers in previous roles, as this aligns perfectly with Hackett's focus on quality customer service.
