At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and maintain high service standards.
- Company: Join The Ivy Collection, a beloved UK restaurant brand known for elegance and hospitality.
- Benefits: Enjoy competitive pay, 50% staff discount, free meals, and extra holiday for long service.
- Other info: Celebrate your birthday off and access discounts on hundreds of retailers.
- Why this job: Be part of a dynamic team and make memorable moments for guests every day.
- Qualifications: 2+ years in restaurant management with strong leadership and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
We're searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK's most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
- You have 2 years + experience in this position.
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills.
About us:
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Guildford - Restaurant Manager employer: Job Search Place Limited
At The Ivy Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. As a Restaurant Manager in Guildford, you'll enjoy competitive pay, generous staff discounts, and ample opportunities for career development, including training and apprenticeships. With additional perks like extra holiday for long service and guaranteed time off for your birthday, we ensure our team members feel valued and rewarded in a dynamic environment dedicated to outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Guildford - Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Restaurant Manager role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've wowed guests in the past and how you lead your team to success.
✨Tip Number 3
Research the company culture! Dive into The Ivy Collection's values and mission. Tailor your responses in interviews to show how your experience aligns with their commitment to exceptional service and team development.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our dynamic team at The Ivy Collection.
We think you need these skills to ace Guildford - Restaurant Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for our team.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience as a Restaurant Manager. Focus on your achievements and how they align with our values of exceptional service and team development.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect match for The Ivy Collection. Share specific examples of how you've wowed guests and led teams in the past, and don’t forget to mention why you love our brand!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better, so don’t miss out on this opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, make sure you research The Ivy Collection thoroughly. Understand their values, the type of cuisine they offer, and what sets them apart in the restaurant industry. This knowledge will help you demonstrate your genuine interest and align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Highlighting these skills will show that you're ready to take on the responsibilities of the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult guests or managing a busy service. Think through potential scenarios and formulate your responses in advance. This will help you stay calm and articulate during the interview.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for providing exceptional guest experiences shine through. Share stories that illustrate your commitment to outstanding service and how you’ve gone above and beyond for guests in the past. This passion is key to fitting in with The Ivy Collection's vibrant hospitality culture.
