At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel environment for guests.
- Company: Join Premier Inn, a leading hotel brand known for its excellent guest service.
- Benefits: Earn up to £13.86 per hour, plus a Whitbread Benefits Card and pension scheme.
- Other info: Flexible 32-hour work week with opportunities for growth.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Strong leadership and customer service experience required.
The predicted salary is between 22000 - 29000 £ per year.
Job Search Place Limited is hiring a Duty Manager at Premier Inn in Cardiff. The successful candidate will lead a team to create a welcoming and safe hotel environment, manage health and safety standards, and enhance guest experiences.
The role requires strong leadership skills and customer service experience, with a pay rate of up to £13.86 per hour for 32 hours a week. Benefits include a Whitbread Benefits Card and a company pension scheme.
Guest Experience & Safety Lead — Duty Manager (32h) employer: Job Search Place Limited
At Premier Inn in Cardiff, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and guest satisfaction. Our employees benefit from competitive pay, a comprehensive pension scheme, and the Whitbread Benefits Card, which provides exclusive discounts. With opportunities for personal and professional growth, joining our team means being part of a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience & Safety Lead — Duty Manager (32h)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Premier Inn or similar places. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led teams or improved guest experiences. We want to hear about your successes and how you can bring that magic to the Duty Manager role.
✨Tip Number 3
Be prepared with questions! When you get the chance to interview, ask about their health and safety standards or how they enhance guest experiences. It shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace that interview and land the job!
We think you need these skills to ace Guest Experience & Safety Lead — Duty Manager (32h)
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any leadership experience you have. We want to see how you've successfully managed teams in the past and created a positive environment for both staff and guests.
Emphasise Customer Service Experience:Since this role is all about enhancing guest experiences, don’t forget to showcase your customer service skills. Share specific examples of how you've gone above and beyond to ensure guests are happy and safe.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to guest experience and safety. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Be ready to discuss how you motivate others and ensure a safe environment for guests.
✨Emphasise Customer Service Experience
Highlight your customer service background during the interview. Share specific instances where you went above and beyond to enhance a guest's experience. This will demonstrate your ability to create a welcoming atmosphere, which is crucial for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s approach to guest safety and experience. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
