At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and maintain high standards.
- Company: Join Harvester, the nation's family favourite for feel-good dining.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and team socials.
- Other info: Enjoy career growth, 28 days holiday, and free shares!
- Why this job: Make a real impact on guests' experiences while having fun with your team.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 28000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the Timberdine - Harvester, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.
Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials - work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Guest Experience Lead | Flexible Shifts & Perks employer: Job Search Place Limited
At Harvester, we pride ourselves on being a fantastic employer that values flexibility and employee well-being. With a vibrant work culture that encourages fun and camaraderie, our team members enjoy generous perks such as discounts across all our brands, financial tools like Wagestream, and opportunities for personal growth. Join us in creating memorable dining experiences while building lifelong friendships in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead | Flexible Shifts & Perks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harvester and its values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Guest Experience Lead, you'll be interacting with guests and leading a team. Think about examples from your past experiences where you've provided great service or led a group, and be ready to share those stories.
✨Tip Number 3
Dress the part! Even if the application process is mobile-friendly, showing up looking smart and professional can make a great first impression. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great way to stand out!
We think you need these skills to ace Guest Experience Lead | Flexible Shifts & Perks
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.
Show Your Passion:We love seeing enthusiasm for great service! Use the application to highlight any experiences or moments that showcase your passion for hospitality and making guests feel welcome.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way in our team.
Apply Through Our Website:Make sure to apply directly through our website for a smooth process. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research Harvester and its values. Understand their commitment to great service and how they create a welcoming atmosphere for guests. This will help you align your answers with what they’re looking for.
✨Show Your Passion for Service
As a Guest Experience Lead, your passion for service is key. Be ready to share examples of how you've gone above and beyond for customers in the past. Highlight any experience you have in training or leading teams, as this will show you can inspire others.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with an unhappy guest or managing a busy shift. Think of a few scenarios from your past experiences where you successfully resolved issues or led your team effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
