Guest Experience Front Desk Receptionist

Guest Experience Front Desk Receptionist

Full-Time 16100 - 16100 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Create unforgettable guest experiences from check-in to check-out.
  • Company: Frasers Hospitality, a leader in luxury serviced apartments.
  • Benefits: Competitive salary starting at £16,100 and supportive work environment.
  • Other info: Permanent role with opportunities for growth in hospitality.
  • Why this job: Join a passionate team and enhance your customer service skills.
  • Qualifications: Customer service experience and a keen eye for detail.

The predicted salary is between 16100 - 16100 £ per year.

Frasers Hospitality is seeking a Receptionist for Fraser Suites, located in Greater London. In this permanent role, you will ensure guests have memorable experiences from check-in.

The ideal candidate should have:

  • Customer service experience
  • Attention to detail
  • Be a team player

If you're passionate about providing excellent service and eager to build your skills in a supportive environment, we invite you to apply.

Competitive salary starts at £16,100.

Guest Experience Front Desk Receptionist employer: Job Search Place Limited

Frasers Hospitality is an excellent employer, offering a vibrant work culture where team collaboration and exceptional customer service are at the forefront. Located in the heart of Greater London, employees benefit from competitive salaries, opportunities for professional growth, and a commitment to creating memorable experiences for guests. Join us to be part of a supportive environment that values your contributions and fosters your development.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Front Desk Receptionist

Tip Number 1

Make sure to research Fraser Suites and their values before your interview. Knowing what they stand for will help you connect your experience with their mission, showing that you're not just another candidate but a perfect fit for their team.

Tip Number 2

Practice your customer service scenarios! Think about how you would handle different guest situations and be ready to share those examples during your interview. This will demonstrate your attention to detail and problem-solving skills.

Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Show up looking polished and professional to convey that you take the role seriously and are ready to represent Fraser Suites.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and makes it easier for us to keep track of your application.

We think you need these skills to ace Guest Experience Front Desk Receptionist

Customer Service Experience
Attention to Detail
Team Player
Communication Skills
Problem-Solving Skills
Time Management
Multitasking

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about creating memorable experiences for guests!

Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on roles where you've demonstrated attention to detail and teamwork, as these are key for us at Fraser Suites.

Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for the Receptionist role. Share specific examples of how you’ve gone above and beyond in previous customer service positions.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Job Search Place Limited

Know the Company

Before your interview, take some time to research Frasers Hospitality. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Customer Service Skills

As a Receptionist, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create memorable experiences for guests.

Attention to Detail is Key

In this role, attention to detail is essential. During the interview, highlight instances where your keen eye for detail made a difference. Whether it’s managing bookings or ensuring a clean and welcoming environment, showing that you understand the importance of detail will set you apart.

Be a Team Player

Frasers Hospitality values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific examples of how you contributed to a team’s success and how you handle conflicts or challenges within a team setting.