At a Glance
- Tasks: Deliver engaging training programmes to empower staff in patient care.
- Company: Join G4S, a leading provider of non-emergency patient transport in the UK.
- Benefits: Enjoy a competitive salary, pension scheme, and subsidised healthcare.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in Learning and Development; passion for training and support.
The predicted salary is between 31000 - 31000 £ per year.
G4S Patient Transport Services (PTS) is one of the UK's largest Non Emergency Patient Transport providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high quality patient centric transport.
The Learning and Development Officer/Specialist role is a pivotal position in the development of all G4S PTS staff. This role will be responsible for delivering high quality training programs covering inductions, continuing professional development and programmes designed to support other areas of the G4S network.
As an experienced Learning and Development Officer, you will be responsible for ensuring that the training delivery meets high quality standards to equip staff with the necessary knowledge and skills to provide excellent service, safety, and a patient centred approach.
Key Responsibilities- Provide continuing and ongoing support to staff members throughout their careers, enabling their continued professional development.
- Facilitate educational support, mentorship, and feedback to all staff.
- Enable and facilitate G4S staff to deliver high quality pre hospital patient care by providing innovative, efficient and effective in house development, training and education.
- Promote high quality patient care by being an advocate for G4S core values.
- Participate in the development and implementation of service improvement, research and policies, promoting G4S PTS strategic objectives and supporting specific initiatives.
- Participate in the delivery of key objectives as defined by clinical governance / Health and safety legislation and wider legislative bodies.
- Undertake and facilitate additional ad hoc training as directed.
- Gather information from and provide detailed feedback to staff where necessary to promote a change in behaviour, including communication, discussion and action planning with learners and staff.
- Facilitate the learning and development of staff identified as requiring remedial support in a manner that challenges poor performance and empowers individuals to achieve their potential.
- Act as a positive role model, encouraging transparency and support in an open and honest culture where staff feel able to challenge poor practice and suggest improvements to service delivery and patient care.
- Maintain standards of personal and professional development.
- Deliver all training packages in accordance with awarding body guidelines.
- Maintain accurate training records in accordance with G4S PTS guidelines.
- Play an active role in suggesting course content utilising aids to assist the L&D Manager in developing training packages to support current and future operations.
The successful candidate will have previous experience within a Learning and Development environment and be willing to work towards achieving a minimum Level 3 in Education and Training, Moving and Handling Trainer qualification, First Aid at Work and Automated External Defibrillator Trainer/Assessor if these are not already held.
You are a dynamic and engaging individual who shares our ethics and values, eager to support training delivery. You have the ability to be resilient, confident with a tenacious can do attitude, embrace complexity, and thrive in a busy, fast paced, and ever changing environment.
As a proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Learning and Development Team.
Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss reasonable adjustments for the role or during the recruitment process.
G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and expects each employee to support these goals.
Learning & Development Specialist - Patient Care Training in Gravesend employer: Job Search Place Limited
G4S Patient Transport Services is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With comprehensive benefits such as a contributory pension, life assurance, and subsidised healthcare, staff are empowered to thrive in their roles while contributing to high-quality patient care. Located in Gravesend, the company fosters a dynamic environment where learning and development are at the forefront, ensuring that every team member can achieve their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Specialist - Patient Care Training in Gravesend
✨Tip Number 1
Network like a pro! Reach out to current or former employees at G4S PTS on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to Learning and Development. We should also think of examples from our past experiences that showcase our skills in training and development.
✨Tip Number 3
Showcase our passion for patient care during the interview. G4S PTS values a patient-centred approach, so let’s highlight any relevant experiences that demonstrate our commitment to high-quality service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Learning & Development Specialist - Patient Care Training in Gravesend
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Learning & Development Specialist role. Highlight relevant experience and skills that match the job description, especially in training delivery and staff development.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past experiences in learning and development, and how they align with our values at G4S.
Showcase Your Passion:We love candidates who are passionate about patient care and training. Use your application to express your enthusiasm for the role and how you can contribute to our mission of delivering high-quality patient transport services.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This ensures your application goes directly to us and allows you to keep track of your application status easily.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you’re familiar with G4S Patient Transport Services and their core values. Understand the role of a Learning & Development Specialist and how it fits into patient care training. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your skills in training delivery, mentorship, and professional development. Highlight any innovative training methods you've used and how they improved staff performance or patient care.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the training programmes currently in place or how G4S measures the success of its training initiatives. It shows you're engaged and thinking critically about the role.
✨Emphasise Your Values
G4S values diversity, equality, and inclusion, so make sure to express your commitment to these principles. Share how you’ve fostered an inclusive environment in previous roles and how you plan to support these values in your training approach.
