At a Glance
- Tasks: Lead the patient administration team and ensure smooth operations for bookings and appointments.
- Company: Join Circle Health Group, a leading provider of independent healthcare in the UK.
- Benefits: Enjoy 25 days holiday, private healthcare, and a management bonus scheme.
- Other info: Access to industry-leading training and employee recognition programmes.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare administration and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
Goring Hall Hospital in West Sussex is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administration Lead to join their team of staff in the Administration department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties of this role include:
- Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met.
- Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
- Act as the key point of contact for operational queries and escalated issues where required.
- Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments.
- Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling.
- Support improvements to the patient journey by streamlining administration processes and removing delays or inefficiencies.
Applicants should meet the following criteria:
- Experience in a healthcare administration or patient services role.
- Strong leadership, team coordination, or supervisory experience.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Proficient in Microsoft Office and patient management systems.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Management Bonus Scheme For M4 and Above Only.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
Patient Administration Lead in Goring-by-Sea employer: Job Search Place Limited
Goring Hall Hospital, part of Circle Health Group, is an exceptional employer that prioritises employee wellbeing and professional growth. With a supportive work culture, competitive benefits including generous holiday allowances and private healthcare, and a commitment to training and development, this role as Patient Administration Lead offers a fulfilling opportunity to make a meaningful impact in the healthcare sector while enjoying a balanced work-life environment in beautiful West Sussex.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administration Lead in Goring-by-Sea
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Job Search Place Limited for the Patient Administration Lead role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Administration Lead in Goring-by-Sea
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Job Search Place Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Job Search Place Limited, and how you can make a difference!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Job Search Place Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Job Search Place Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Job Search Place Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
