At a Glance
- Tasks: Build relationships and drive revenue growth with key clients while ensuring satisfaction.
- Company: Feefo Holdings Limited, a diverse workplace that values all backgrounds.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Collaborate with the Sales team for upselling and cross-selling opportunities.
- Why this job: Make a real impact by enhancing client success and driving business growth.
- Qualifications: 4+ years of experience in customer success and excellent communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Feefo Holdings Limited is seeking a Customer Success Manager to build relationships and drive revenue growth with key clients.
The role involves engaging with clients to ensure satisfaction and product adoption while collaborating with the Sales team for upselling and cross-selling opportunities.
The ideal candidate will have 4+ years of experience, excellent communication skills, and a solid understanding of customer success dynamics.
A positive, consultative approach and experience with CRM platforms like Dynamics are essential.
We promote a diverse workplace and welcome applications from all backgrounds.
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We think you need these skills to ace Global Enterprise Customer Success Lead
Customer Relationship Management (CRM)
Communication Skills
Client Engagement
Revenue Growth Strategies
Product Adoption
Upselling and Cross-Selling
Consultative Approach
