At a Glance
- Tasks: Lead a passionate team, drive results, and deliver exceptional customer experiences.
- Company: Join Burton & Speke, a locally owned Starbucks franchise with a warm community vibe.
- Benefits: Enjoy free drinks, discounted food, and access to employee support programmes.
- Other info: Thriving team culture with opportunities for personal and professional development.
- Why this job: Inspire growth in yourself and your team while making a real impact in the community.
- Qualifications: Proven leadership skills, strong communication, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
About Burton & Speke: We're Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We're looking for a passionate and driven Store Manager to join our team.
Why Lead with Us at Burton & Speke?
- Invest in your growth: We're committed to your development. You'll benefit from regular manager training days to hone your skills and stay up-to-date on the latest trends, in addition to ongoing coaching and mentorship opportunities.
- Perks and benefits: Enjoy free drinks on your shift, discounted food and drinks, and access to an Employee Assistance Programme.
- Thriving team environment: We foster a fun, supportive atmosphere built on transparency, dignity, and respect.
- Recognition: Be rewarded for your achievements through our Partner Recognition Programmes.
Lead the Way:
- Inspire and Develop: You'll be the heart of the store, leading a passionate team by providing coaching, mentorship, and guidance to help them reach their full potential.
- Drive Results: Set ambitious yet achievable goals, oversee daily operations, and ensure the store consistently meets or exceeds performance targets in areas like sales, labour, customer satisfaction, and inventory management.
- Champion Customer Experience: Deliver exceptional service by fostering a welcoming environment where every customer feels valued and leaves with a positive impression.
- Empower Your Team: Build a strong team culture built on collaboration, open communication, mutual respect, and shared accountability. Foster an environment where team members feel empowered to take ownership of their roles and hold themselves and each other accountable for achieving results.
- Be a Strategic Partner: Work closely with district leadership to develop and implement strategies that drive business growth and profitability.
We're looking for a leader who:
- Possesses a passion for development and achieving results, with a proven track record of exceeding customer expectations and driving operational excellence.
- Is a natural leader with exceptional communication, interpersonal, and motivational skills.
- Demonstrates strong business acumen, with a focus on achieving results and driving profitability.
- Thrives in a fast-paced environment and can effectively manage multiple priorities simultaneously.
- Embraces a coaching and development philosophy, empowering team members to excel.
- Leads with integrity, transparency, and respect, fostering a positive and inclusive work environment.
Store Manager: Lead Growth, Inspire Teams, Delight Guests in Glenrothes employer: Job Search Place Limited
At Burton & Speke, we pride ourselves on being a locally owned Starbucks franchise that values the growth and well-being of our employees. As a Store Manager, you'll enjoy a supportive work culture that prioritises development through regular training and mentorship, alongside fantastic perks like free drinks and discounts. Join us in creating a welcoming atmosphere where you can inspire your team and delight our guests, all while being recognised for your contributions to our thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager: Lead Growth, Inspire Teams, Delight Guests in Glenrothes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Store Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for coffee and community! When you get the chance to chat with potential employers, share your love for creating a welcoming atmosphere and how you’ve inspired teams in the past. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Burton & Speke family!
We think you need these skills to ace Store Manager: Lead Growth, Inspire Teams, Delight Guests in Glenrothes
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for coffee and customer service shine through in your application. We want to see how your passion aligns with our mission at Burton & Speke!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Store Manager role. We love seeing how your skills can help us inspire teams and delight guests.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've led teams and driven results in previous roles – we want to hear your story!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Burton & Speke.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Coffee and Community
Before the interview, brush up on your knowledge of coffee and the local community. Understand what makes Burton & Speke unique and how they contribute to the Starbucks experience. This will show your passion for the brand and your commitment to creating a welcoming atmosphere.
✨Showcase Your Leadership Style
Be ready to discuss your leadership philosophy and how you inspire and develop teams. Prepare examples of how you've successfully coached team members in the past, and be specific about the results achieved. This will demonstrate your ability to lead with integrity and respect.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as managing customer complaints or driving sales during peak hours. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and business acumen.
✨Emphasise Team Culture and Collaboration
Highlight your experience in building strong team cultures and fostering open communication. Share examples of how you've empowered team members and encouraged accountability. This aligns perfectly with Burton & Speke's values and will resonate well with the interviewers.
