Housekeeping Supervisor - Lead a Friendly, Guest-Focused Team in Glencoe

Be part of the Family. We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in.

The Kingshouse Hotel is part landmark hotel, part adventurer's bunkhouse - slap bang in Glencoe and on Scotland's world famous West Highland Way. We have 57 bedrooms offering a great night's sleep plus the bunkhouse offering shared rooms, a restaurant and two bars. Everyone is welcome and everyone will feel at home.

About the role: You'll support the housekeeping manager in running our busy Housekeeping Team - You'll be hands on, focusing on quality and attention to detail. You'll make sure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests. Your passion and commitment will motivate your team and you'll make sure they have the confidence and skills they need to deliver exceptional customer service. You'll put our guests at the heart of everything you do - taking every opportunity to exceed expectations.

What we need from you:

• Housekeeping Experience - this might be the next step; you've been looking for
• Leadership - a natural leader- we want happy, confident, motivated teams
• Team focus - there are no egos here, just hard working people who love creating memorable experiences for every guest
• Self Starter - we want our people to feel motivated and supported
• Ideas and openness - we're up for doing things differently and will try (almost) everything once
• Fun and easy to talk to - we're looking for personality, not a corporate clone
• Flexibility - there's no problem you can't fix

What you'll get from us:

• Live in Accommodation - Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Free Meals on Shift - Stay fuelled and focused with delicious staff meals while you work.
• Exclusive Discounts - Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus - Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards - Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well being are a priority.
• Career Progression - With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support - Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.

Getting here: We're only a 40 minute drive from Fort William and 1 hour from Oban. For those wanting to use public transport, you can catch a bus just five minutes from the Hotel. Buses also go from here to Glasgow/Edinburgh or North through the Highlands to Inverness - a couple of hours either way. There's up to eight a day in summer and a few less in winter so good for getting away on your days off.