At a Glance
- Tasks: Deliver excellent customer service and support in a busy rental environment.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration.
- Benefits: Enjoy 33 days' annual leave, flexible hours, and generous employee discounts.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong admin skills, teamwork, and good communication are essential.
The predicted salary is between 29080 - 32218 £ per year.
We're looking for an organised and enthusiastic Rental Customer Advisor for our Mount Vernon Car & Van Rental branch.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Extensive training
- Enhanced maternity and paternity leave
- and much more
Hours: Full time: 45 hours per week, 5 days out of 7 and alternate weekends.
About the role: As part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff members to deliver the excellent service levels our customers expect from us. The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.
Day-to-day duties:
- Delivering a consistently excellent level of customer care, both face to face and on the telephone
- Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently
- Handling customer complaints and queries
- Monitoring and controlling expenditure
- Running daily reports and ensuring they're acted on
- Helping to promote the branch and a positive customer experience
- Occasionally covering at other branches when needed
Essential skills:
- Strong administrative skills
- Demonstrable ability to work effectively as part of a team
- Good communication skills
- The flexibility to work shifts on a rota basis seven days per week and also cover other branches
- A full UK driving licence
Nice to have (but not essential): Previous experience of working in the rental industry.
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Rental Customer Advisor in Glasgow employer: Job Search Place Limited
At Arnold Clark, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and collaboration. As a Rental Customer Advisor at our Mount Vernon branch, you'll benefit from extensive training, generous employee discounts, and a comprehensive benefits package, including private healthcare and enhanced leave options. We are dedicated to nurturing talent and providing opportunities for growth, making this a rewarding place to build your career in the rental industry.
