At a Glance
- Tasks: Handle property claims, conduct investigations, and negotiate settlements across Scotland.
- Company: Growing independent loss adjusting firm with a supportive culture.
- Benefits: Competitive salary, professional development opportunities, and a respectful work environment.
- Other info: Opportunity for career growth and independence in managing your own caseload.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic field.
- Qualifications: Experience in property claims and strong negotiation skills required.
The predicted salary is between 40000 - 50000 £ per year.
I am recruiting for an experienced Loss Adjuster to join a growing independent loss adjusting firm following continued success and new business wins. This is a key hire within a supportive business where you are valued, respected and encouraged to develop.
The role involves handling a varied portfolio of private and commercial property claims, working across Scotland with an office base in Glasgow. Working closely with brokers, insurers and legal organisations.
Initial Claim Assessment
- Review the claim notification, policy wording, and coverage details to understand what is insured and any relevant conditions or exclusions.
- Make early contact with the policyholder, broker, or insurer to gather initial information and set expectations.
Site Visits & Damage Investigation
- Attend the property to inspect and assess the extent of damage (domestic or commercial).
- Identify the cause of loss (e.g., escape of water, fire, storm, impact, subsidence).
- Take photographs, measurements, and detailed notes to support findings.
- Determine whether the loss is valid under the policy.
Evidence Gathering & Validation
- Interview policyholders, witnesses, contractors, and other relevant parties.
- Review documentation such as invoices, repair estimates, maintenance records, or security footage.
- Identify potential fraud indicators and escape where appropriate.
Managing Contractors & Specialists
- Liaise with surveyors, restoration companies, engineers, and other experts when specialist input is required.
- Obtain and evaluate repair estimates or reinstatement proposals.
- Ensure work is cost effective and appropriate for the type of damage.
Communication & Customer Support
- Provide clear updates to policyholders, brokers, and insurers throughout the claim lifecycle.
- Explain decisions, next steps, and policy implications in a professional and empathetic manner.
- Manage expectations around timescales, coverage, and settlement outcomes.
Negotiation & Settlement
- Calculate settlement values based on policy terms, repair costs, and depreciation where applicable.
- Negotiate fair settlements with policyholders, contractors, or third parties.
- Recommend settlement strategies to insurers and obtain authority where required.
Reporting & Documentation
- Produce detailed, accurate reports outlining cause, liability, quantum, and recommendations.
- Maintain clear file notes and ensure compliance with regulatory and insurer standards.
- Track claim progress and ensure timely closure.
Risk Management & Compliance
- Ensure all actions comply with FCA regulations, insurer guidelines, and industry standards.
- Identify trends or recurring issues that may indicate risk exposure for insurers.
Travel & Territory Management
- Plan and manage travel across the allocated region (in your case, Scotland).
- Organise workload efficiently to meet service-level agreements and deadlines.
Experience
- Experience handling domestic and commercial property claims.
- Strong investigation, negotiation and customer facing skills.
- Ability to manage your own caseload independently.
- Full UK driving licence.
- Interest in professional development and qualifications, if not attained already.
Property Loss Adjuster in Glasgow employer: Job Search Place Limited
Join a dynamic and supportive independent loss adjusting firm in Glasgow, where your expertise as a Property Loss Adjuster will be valued and respected. With a strong focus on employee development, you will have access to growth opportunities while working collaboratively with brokers, insurers, and legal organisations across Scotland. Enjoy a positive work culture that prioritises professional integrity and customer satisfaction, making this an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Property Loss Adjuster in Glasgow
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend local events, and join relevant online groups. The more people you know in the property claims world, the better your chances of landing that Loss Adjuster role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to property claims. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio highlighting your experience with property claims, including case studies or examples of successful negotiations. This will help you stand out and demonstrate your expertise to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Property Loss Adjuster in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Loss Adjuster role. Highlight your experience with property claims and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about loss adjusting and how your background makes you a perfect fit for us. Keep it professional but let your personality come through.
Showcase Your Skills:In your application, be sure to showcase your investigation and negotiation skills. Give examples of how you've successfully managed claims or resolved disputes in the past. We love seeing real-life applications of your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you thoroughly understand property claims and loss adjusting. Brush up on common causes of loss like fire or water damage, and be ready to discuss how you would assess these situations. This shows you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Communication Skills
As a Loss Adjuster, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed client expectations or negotiated settlements in the past. This will demonstrate your ability to handle the customer-facing aspects of the job.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a tricky claim or manage a difficult policyholder. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Highlight Your Organisational Skills
Since you'll be managing your own caseload, it's crucial to show that you can organise your workload efficiently. Share specific examples of how you've prioritised tasks or managed multiple claims simultaneously in previous roles. This will reassure them that you can meet service-level agreements and deadlines.
