At a Glance
- Tasks: Lead the reception team and create a warm, welcoming atmosphere for guests.
- Company: Join GAUCHO, a high-end restaurant known for its vibrant culture.
- Benefits: Enjoy 50% off meals, career development, and wellness support.
- Other info: Exciting opportunities for training and personal growth in the hospitality industry.
- Why this job: Be a key player in a dynamic environment and grow your hospitality career.
- Qualifications: Previous Head Receptionist experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our Glasgow team! The ideal candidate will be passionate and want to grow within a busy, high-end environment. They will demonstrate personality and warmth towards guests, and be a GAUCHO ambassador.
Key Responsibilities:
- To work with or develop suitable strategies & reservation that optimise restaurant capacity
- To regularly review adherence to all agreed systems and correct where necessary
- Floor plan and section management with recordable history of section allocation
- Allocate tasks to members of the team adjusting according to service requirements
- Collation of guest database through accurate records and database systems
- Staffing Levels managed including costed rotas, holiday management and productivity management
- To understand and pro-actively work towards all cover growth targets for the business
Requirements:
- Previous experience as a Head/Senior Receptionist
- Enthusiasm for hospitality, and a fast-paced working environment
- A warm and hospitable personality
- Strong leadership skills
Training and Benefits:
- 50% off your bill at all GAUCHO restaurants
- Industry Apprenticeship opportunities, cycle to work scheme and access to our employee wellbeing platform
- Training in the Academy
- Career development and training
- Staff food breakfast and lunchtime of every day worked
Head Receptionist in Glasgow employer: Job Search Place Limited
GAUCHO is an exceptional employer that fosters a vibrant and dynamic work culture in the heart of Glasgow. With a strong emphasis on employee growth, we offer comprehensive training opportunities through our Academy, alongside unique benefits such as 50% off meals at all GAUCHO restaurants and a supportive wellbeing platform. Join us to be part of a passionate team where your leadership skills will shine and your career can flourish in a high-end hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Receptionist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at GAUCHO. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your warm and hospitable side shine through. Remember, they’re looking for someone who embodies the GAUCHO spirit!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle busy shifts, manage your team, or optimise restaurant capacity. We want to see your leadership skills in action, so have some examples ready.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the GAUCHO family.
We think you need these skills to ace Head Receptionist in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the warm and hospitable side of you that matches our GAUCHO vibe. Don’t be afraid to show us why you’re passionate about hospitality.
Tailor Your Experience:Make sure to highlight your previous experience as a Head or Senior Receptionist. We’re looking for someone who can manage a team and optimise restaurant capacity, so give us the details on how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a high-end environment like GAUCHO, and how you can contribute to creating a warm and welcoming atmosphere for guests.
✨Demonstrate Leadership Skills
As a Head Receptionist, you'll need strong leadership abilities. Prepare to discuss your previous experience managing a team, including how you've allocated tasks and handled challenges. Be ready to share a success story that highlights your leadership style and how it positively impacted your team.
✨Know the Business Inside Out
Research GAUCHO and understand their values, menu offerings, and customer service standards. This knowledge will help you tailor your answers to align with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, such as managing busy periods or resolving guest complaints. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and ability to maintain a calm demeanour under pressure.
