At a Glance
- Tasks: Lead a dynamic customer service team to deliver top-notch support and enhance customer experiences.
- Company: Job Search Place Limited, a leader in customer service excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a vibrant team in Glasgow with opportunities for growth.
- Why this job: Make a real difference by improving customer satisfaction and team performance.
- Qualifications: Proven experience in customer service and team management skills.
The predicted salary is between 30000 - 40000 £ per year.
Job Search Place Limited is looking for a Customer Service Team Manager based in Glasgow, Scotland.
In this role, you will manage and coordinate a strong customer service team, ensuring high-quality standards in front-line support.
The ideal candidate will possess extensive experience in delivering excellent customer service, managing complaints, and driving team performance.
You will be tasked with enhancing customer service experiences and ensuring operational efficiencies.
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We think you need these skills to ace Customer Service Team Lead — Coaching, Performance & SLA in Glasgow
Customer Service Management
Team Leadership
Performance Management
Complaint Resolution
Operational Efficiency
Coaching Skills
Communication Skills
