At a Glance
- Tasks: Support multidisciplinary teams in delivering high-quality care to children and families.
- Company: Join NHS Greater Glasgow and Clyde, a leader in healthcare with a commitment to community.
- Benefits: Enjoy 27+ days of annual leave, NHS pension, and discounts on various goods and services.
- Other info: Flexible working options available, promoting work-life balance and career growth.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: HNC in Secretarial Studies or equivalent experience, with strong admin and IT skills.
The predicted salary is between 23970 - 25674 £ per year.
The role involves supporting multidisciplinary teams to deliver high quality care to children and families. This varied and rewarding role requires administrative expertise, initiative and organisational skills to keep services running smoothly. You will work independently for much of the time while remaining a valued and trusted member of the wider team.
Duration, Location, and Working Pattern
- Templeton Business Centre
- Monday to Thursday, 09:00 to 17:00 and 09:00 to 16:30 on Fridays
- Fixed term until 31st March 2027
Key responsibilities
- Provide comprehensive secretarial and administrative support to multidisciplinary clinical teams
- Act as a key point of contact for patients, families, staff and external agencies, managing enquiries with professionalism and empathy
- Arrange, amend and manage patient appointments using electronic patient management systems
- Prepare high quality correspondence, reports, presentations and other documentation, including audio typing
- Support meetings by preparing agendas, papers, minutes and following up on agreed actions
- Supervise and support business support staff, ensuring effective cover, induction and ongoing development
- Maintain accurate records, systems and data reporting to support safe, efficient service delivery
Knowledge, training, qualifications and/or experience required
- Recognised qualification in Administration, such as HNC in Secretarial Studies or Business Administration or SVQ Level 3 or equivalent experience
- Proven experience working in an administrative or secretarial role with a strong understanding of office systems and procedures
- Advanced keyboard and typing skills, including audio typing with a high level of accuracy
- Confident use of IT systems, including Microsoft Office applications and electronic record systems
- Excellent organisational skills with the ability to manage competing priorities and frequent interruptions
- Strong communication skills with a good command of written and spoken English
- A proactive, team focused approach with attention to detail and a commitment to continuous development
What we offer
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Equal Opportunity and Diversity
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. NHS Greater Glasgow and Clyde recognises the importance of work life balance and offers a range of flexible working options where service needs allow. Flexible working will be included as a topic for discussion during the recruitment process. NHS Greater Glasgow and Clyde is a Forces Friendly Employer and welcomes applications from across the Armed Forces Community.
Business Support Assistant - Business Support in Glasgow employer: Job Search Place Limited
NHS Greater Glasgow and Clyde is an exceptional employer, offering a supportive work culture that prioritises the well-being of its staff while delivering high-quality care to children and families. With generous benefits such as a minimum of 27 days annual leave, membership in the NHS Pension Scheme, and numerous development opportunities, employees are encouraged to grow and thrive in their roles. Located at the Templeton Business Centre, the organisation promotes a healthy work-life balance and values diversity, making it an ideal workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant - Business Support in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at NHS Greater Glasgow and Clyde. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed competing priorities in the past. This will demonstrate that you're ready to handle the busy environment at NHS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Assistant - Business Support in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Business Support Assistant role. We want to see how your background aligns with the key responsibilities mentioned in the job description.
Showcase Your Skills:Don’t forget to emphasise your administrative expertise and organisational skills. Mention any experience you have with electronic patient management systems or audio typing, as these are crucial for the role. We love seeing specific examples!
Be Professional and Personable:As a key point of contact, it’s important to demonstrate your strong communication skills. Use a friendly yet professional tone in your application to show us that you can manage enquiries with empathy and professionalism.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people and is considered promptly. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing patient appointments and supporting multidisciplinary teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed competing priorities or handled interruptions. Be ready to discuss how you keep things running smoothly, as this will highlight your ability to thrive in a busy environment.
✨Practice Your Communication Skills
As a key point of contact for patients and staff, strong communication is essential. Practise articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you can convey empathy and professionalism during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
