At a Glance
- Tasks: Support multidisciplinary teams in delivering high-quality care through administrative tasks.
- Company: Join NHS Greater Glasgow and Clyde, a leading healthcare provider in the UK.
- Benefits: Enjoy 27+ days of annual leave, NHS discounts, and extensive learning opportunities.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Make a real difference in mental health services while developing your skills.
- Qualifications: Experience in administration and strong IT skills are essential.
The predicted salary is between 23970 - 26400 £ per year.
About NHS Greater Glasgow and Clyde
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
Role Overview
Business Support Assistant within Specialist Children's Services. Play a vital role in supporting multidisciplinary teams to deliver high quality, person centred care.
Duration, Location, and Working Pattern
Based at Stobhill Hospital; Full Time, Permanent; Working Monday to Friday.
Key Responsibilities
- Provide comprehensive administrative and secretarial support to the multidisciplinary team.
- Manage telephone, email and face to face enquiries, ensuring a professional and helpful service.
- Arrange patient appointments, clinics and manage diaries using electronic systems.
- Maintain accurate records, input data and update systems in line with procedures.
- Support meetings and events, including preparation of agendas, papers and minutes.
- Process referrals through the single point of access and ensure timely communication with teams.
- Undertake general office duties including mail handling, ordering supplies and stock control.
Knowledge, Training, Qualifications and Experience
- Demonstrable experience of working in an administrative or office environment.
- Competence in using a range of IT systems and packages such as Microsoft Office.
- Strong organisational skills with the ability to prioritise and manage competing demands.
- Excellent communication skills with a good command of written and spoken English.
- Proven ability to work independently and as part of a team in a busy environment.
- High level of accuracy and attention to detail, including keyboard and typing skills.
- Willingness to undertake training and development to enhance skills and knowledge.
What We Offer
- Comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
- Membership of the NHS Pension Scheme, including life insurance benefits.
- Salary Sacrifice Car Benefit Scheme.
- Development opportunities including study bursaries, e-learning and classroom-based courses.
- Enhanced pay for working public holidays.
- NHS discounts on a wide range of goods and services.
- Confidential employee support and assistance, including counselling and psychological therapies.
Equal Opportunities and Inclusion
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
Work-life Balance and Flexible Working
We recognise the importance of work life balance and are committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, flexible working will be discussed during the recruitment process.
Contact Information
For more information, please contact Jennifer Mill, Assistant Business Support Manager.
Business Support Assistant - Adolescent Mental Health In-patient Team in Glasgow employer: Job Search Place Limited
NHS Greater Glasgow and Clyde is an exceptional employer, offering a supportive work environment where employees can thrive in their roles while making a meaningful impact on the lives of others. With comprehensive benefits including extensive learning and development opportunities, generous annual leave, and a commitment to work-life balance, staff are empowered to grow both personally and professionally. Located at Stobhill Hospital, the Business Support Assistant role provides a unique chance to be part of a dedicated team delivering high-quality mental health services to children and adolescents in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant - Adolescent Mental Health In-patient Team in Glasgow
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
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We think you need these skills to ace Business Support Assistant - Adolescent Mental Health In-patient Team in Glasgow
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
