At a Glance
- Tasks: Lead the Brasserie, ensuring exceptional service and a memorable experience for members and guests.
- Company: The Arts Club, a historic venue known for creativity and hospitality.
- Benefits: Private medical benefits, dining discounts, wellness access, and your birthday off!
- Other info: Join a dynamic team in a vibrant environment steeped in history.
- Why this job: Steward a legacy while shaping the future of one of London's most distinctive dining spaces.
- Qualifications: Experience in luxury hospitality and a passion for exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
A Stage Unlike Any Other
In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. The Arts Club was born not as a venue, but as a living expression of creative life - and it has never stopped. At the beating heart of that life today is the Brasserie. This is not simply a restaurant. It is the pulse of the club - the place where members begin their mornings, seal their deals over lunch, linger over dinner, and return again and again because something about it feels irreplaceable.
The Role
As General Manager of the Brasserie, you will be the custodian of one of London's most distinctive dining spaces. You will lead a talented team, set the tone for every service, and ensure that each member and guest feels not just well looked after, but genuinely seen - the way only The Arts Club can. This is a hands-on, high impact leadership role. You will own the full operation: service excellence, financial performance, team development, and the kind of quiet, intuitive hospitality that turns first visits into lifelong loyalty. You will work closely with senior leadership, bringing both commercial rigour and genuine warmth to everything you do. You will also work in close partnership with our Executive Chef, Jean Luc Mongodin, who leads the Brasserie's seasonal Mediterranean offering, and our Executive Pastry Chef, Claude Lamarche, a classically trained pastry chef with experience in Michelin starred kitchens and some of London's most prestigious establishments.
What You Will Do
- Lead the day to day operation of the Brasserie with confidence, creativity, and care
- Inspire, develop, and retain a team that shares your belief in exceptional service
- Drive financial performance through smart operational management and a culture of excellence
- Own recruitment, training, scheduling, stock control, and reporting
- Uphold and elevate the member experience - knowing faces, remembering preferences, anticipating needs
- Ensure full compliance with health & safety and licensing requirements
- Collaborate with senior leadership to shape the Brasserie's ongoing story
- Champion a team culture where people feel proud to come to work
Who You Are
You have led a high quality restaurant or brasserie operation before - ideally within luxury hospitality or a members' environment - and you know what genuinely great service feels like from the inside. You lead by example. You stay calm when it matters most. You understand that the finest hospitality is never accidental; it is crafted, rehearsed, and delivered with intention every single shift. But beyond the operational credentials, you are someone who cares. About your team. About the members. About the small details that create the moments people remember long after they've left the table. You thrive in an environment steeped in character and history, and you bring your own.
What We Offer
- Private medical benefits (Medicash)
- Discounts across 800+ retail outlets via Reward Gateway
- Dining discounts across our restaurants and sister businesses
- Access to Lanserhof at The Arts Club - London's premier private wellness clinic
- Enhanced sickness and maternity pay
- Life assurance
- Long Service Awards
- A genuine commitment to your learning, development, and progression
- Complimentary meals on shift
- Employee Assistance Programme
- Your birthday off - because it matters
Join Something Rare
Most management roles ask you to run an operation. This one asks you to honour a legacy - and help write the next chapter of it. If that speaks to you, we would very much like to hear from you.
Eligibility
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.
General Manager - The Brasserie at The Arts Club employer: Job Search Place Limited
The Arts Club offers a unique and enriching work environment where creativity and hospitality intertwine, making it an exceptional employer for those in the luxury hospitality sector. As General Manager of The Brasserie, you will lead a passionate team in a historic setting, with access to extensive employee benefits including private medical care, dining discounts, and a commitment to personal development. Here, your contributions will not only be valued but celebrated, as you help shape the future of a venue steeped in legacy and character.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Brasserie at The Arts Club
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - The Brasserie at The Arts Club
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!