General Manager - Lead Guest Experience (Live-in Option)

General Manager - Lead Guest Experience (Live-in Option)

Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and achieve business targets.
  • Company: Join the Toby Carvery family, known for making every visit personal and fun.
  • Benefits: Enjoy a bonus scheme, discounts, private medical plans, and 25 days paid holiday.
  • Other info: Live-in accommodation option available for added convenience.
  • Why this job: Perfect for first-time managers looking to make a real impact in a vibrant environment.
  • Qualifications: Passion for hospitality and leadership skills are essential.

The predicted salary is between 30000 - 35000 £ per year.

At Toby Carvery - Endon we recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.

Join us at Toby Carvery, they don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

This opportunity comes with the added optional benefit of live in accommodation. This is a suitable opportunity for somebody looking for their first General Manager appointment.

What's in it for me?

  • Bonus Scheme - We're all about rewarding the hard work you put in
  • A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
  • 20% discount across all off our brands for up to 5 friends and family.
  • Discounted gym memberships
  • Celebrating success- award nights, away days and team socials
  • Private medical and Dental Plans - to keep you safe, secure and always smiling
  • On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
  • There's also a free employee helpline- to support you with whatever life throws at you.

What will I be doing?

  • As General Manager you'll train and inspire your team to deliver operational excellence and maximise sales opportunities
  • Ensure our guests are cared for, being the host to life's memorable moments.
  • Support your business to deliver food and drink to be proud of.
  • Strive towards and achieve business targets.

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.

General Manager - Lead Guest Experience (Live-in Option) employer: Job Search Place Limited

At Toby Carvery - Endon, we pride ourselves on being an exceptional employer that values the contributions of our General Managers. With a vibrant work culture that celebrates teamwork and personal growth, we offer a range of benefits including a bonus scheme, generous discounts across our brands, and opportunities for career advancement. Our commitment to employee well-being is reflected in our private medical plans, discounted gym memberships, and a supportive environment that encourages you to create memorable experiences for our guests.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager - Lead Guest Experience (Live-in Option)

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Toby Carvery. Building relationships can open doors that a CV just can't.

Tip Number 2

Show your passion during interviews! When you chat with us, let your love for guest experiences shine through. Share stories about how you've made moments memorable in past roles.

Tip Number 3

Research is key! Know our brand inside out—what makes Toby Carvery special? This will help you stand out and show us you're genuinely interested in being part of the family.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team directly. Don’t miss out!

We think you need these skills to ace General Manager - Lead Guest Experience (Live-in Option)

Team Leadership
Operational Excellence
Sales Maximisation
Guest Care
Training and Development
Business Target Achievement
Communication Skills

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating memorable experiences for our guests at Toby Carvery!

Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your leadership skills and any experience you've had in managing teams or delivering excellent guest service. We want to know how you can help us smash those targets!

Be Authentic:Don't be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your story and what makes you a great fit for our Toby Carvery family.

Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes straight to us. We can't wait to hear from you and hopefully welcome you to our team!

How to prepare for a job interview at Job Search Place Limited

Know Your Stuff

Before the interview, make sure you know all about Toby Carvery and what makes it special. Familiarise yourself with their menu, values, and the overall guest experience they aim to provide. This will show your passion for the role and help you connect with the interviewers.

Showcase Your Leadership Skills

As a General Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and achieving targets. Be ready to discuss how you can create a positive work environment that aligns with Toby Carvery's values.

Emphasise Guest Experience

Since the role revolves around enhancing guest experiences, think of specific instances where you've gone above and beyond for customers. Share stories that highlight your commitment to making memorable moments, as this is key to Toby Carvery's ethos.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, how success is measured, or what challenges the restaurant currently faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.