At a Glance
- Tasks: Lead and manage the Head and Neck Directorate, ensuring high-quality patient care and operational efficiency.
- Company: Join London North West University Healthcare NHS Trust, a leading NHS provider in a diverse community.
- Benefits: Competitive salary, professional development, and the chance to make a real difference in healthcare.
- Other info: Opportunity for career growth in a supportive and collaborative team.
- Why this job: Be at the forefront of healthcare innovation and improve patient outcomes in a dynamic environment.
- Qualifications: Degree-level education and significant experience in NHS management required.
The predicted salary is between 55355 - 64800 £ per year.
Responsible for the operational delivery, performance and governance for General Surgery and St Marks across site. The services may run across both hospital and community sites and cover services within and out of the hospital setting of care. Responsible for the operational delivery of the resident doctors rotations within the Division. Ensuring recruitment and retention to all posts and reducing locum spend. Lead directorate teams to ensure the efficient and effective delivery of high-quality patient centred services, strategic planning, RTT delivery, service development and change programmes, driving innovation, modernisation and high levels of staff and patient satisfaction.
Responsible for providing a key leadership role in all the delivery of financial, quality, performance, productivity and workforce targets, local and national, as agreed through the business planning, appraisal and personal development processes. Responsible for establishing and maintaining internal controls to assure delivery of financial management and the deployment of resources in line with the Trust's financial plan and in accordance with the Trust's financial governance requirements. This will include delivering contracted activity levels and managing related pay and non-pay expenditure within agreed budgets, achieving required levels of cost improvement and underpinning service line profitability.
Main duties of the job
- To ensure that the services meet all relevant contractual and performance requirements, including on-going assessment of future demand and capacity requirements.
- To be accountable for the effective performance of these services, demonstrating achievements against national and local requirements.
- To integrate the work of the medical, nursing and other professional staff in the management of these services, working in close conjunction with the Clinical Directors and Head of Nursing, including identifying opportunities for growing, improving and re‑designing services, in line with overall organisational strategy.
- To lead the development of business cases for new services and developments, ensuring they support delivery of the corporate and financial plans.
- To lead on the annual business planning process working in close conjunction with the Clinical, Finance and Information Teams.
- To ensure that effective admission and discharge arrangements are in place for these services, including ensuring appropriate application and use of the e‑discharge system.
- To be an active member of the Divisional Management Team, as well as contributing to the wider Trust agenda.
- To represent the Division/Directorates externally including with other provider organisations, commissioners and regulatory bodies.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Education and Qualifications
- Educated to degree level or equivalent qualification/experience
- Post graduate qualification or equivalent
- Evidence of continuing professional development including management studies to masters level or above or equivalent experience
Knowledge and Experience
- Significant experience working on both strategic and operational matters
- Significant NHS/ public sector experience and knowledge, including up-to-date knowledge and understanding of NHS system reform policy and other key policy drivers
- Demonstrable success in building, leading, motivating and developing multi-disciplinary teams as a highly effective people manager
- Proven experience of effective performance and budgetary management and control, including achieving annual targets on a regular basis for a large group of clinical specialities
- Proven success in business planning and in the development of business cases
- Experience of leadership of complex operational change/project management while also developing and maintaining high standards of quality, RTT management
Skills, abilities and attributes
- Strong and effective leadership and people management skills
- Strong influencing, persuasion and negotiating skills
- Highly developed verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Ability to ensure patient safety by assessing and managing risks associated with service developments
- Ability to work with and through others
- Ability to perform well under pressure and manage unpredictable workload with conflicting priorities
- Quality focused with an innovative approach and the ability to solve complex problems
- Ability to develop effect networks and work collaboratively with internal and external partners
- Ability to critically analyse complex financial and clinical data sets
- Well-developed IT skills to manage and report on complex performance management information
- Personal resilience
- Able to participate in on‑call as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
General Manager - Head and Neck Directorate employer: Job Search Place Limited
London North West University Healthcare NHS Trust is an exceptional employer, offering a dynamic work environment where innovation and high-quality patient care are at the forefront. With a commitment to employee development and a diverse workforce serving nearly one million people, staff benefit from extensive training opportunities, a supportive culture, and the chance to make a meaningful impact in the community. The Trust's focus on collaboration and excellence ensures that employees thrive both personally and professionally in a setting that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Head and Neck Directorate
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the Trust and its services. Understand their goals and challenges, especially in the Head and Neck Directorate. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your leadership stories! Think of examples where you've successfully led teams or managed projects. Be ready to share how you can drive innovation and improve patient care, as these are key for the General Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace General Manager - Head and Neck Directorate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the General Manager role. Highlight your relevant experience in operational delivery and leadership, and show how you can drive innovation and high-quality patient care.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've successfully managed budgets, improved services, or led teams. We want to see the impact you've made in your previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and shows your enthusiasm for joining our team at London North West University Healthcare NHS Trust.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you have a solid understanding of the NHS system and the specific challenges facing the Head and Neck Directorate. Brush up on recent reforms and how they impact service delivery. This will show that you're not just interested in the role, but that you’re also informed and ready to tackle the issues head-on.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams and managing complex operational changes. Think about times when you've successfully motivated a team or navigated through challenging situations. This is your chance to demonstrate your ability to drive innovation and maintain high standards of patient care.
✨Be Ready for Financial Discussions
Since financial management is a key part of this role, be prepared to discuss your experience with budgetary control and achieving financial targets. Have specific examples ready that illustrate how you've managed resources effectively and contributed to cost improvements in previous roles.
✨Engage with Questions
Prepare thoughtful questions that reflect your interest in the role and the organisation. Ask about the Trust's strategic plans, how they measure success in patient satisfaction, or what challenges they foresee in the coming years. This shows that you’re proactive and genuinely interested in contributing to their goals.
