General Manager - Fulfilment

General Manager - Fulfilment

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead the launch of a new distribution centre and oversee daily warehouse operations.
  • Company: Join a leading UK PLC in the logistics sector.
  • Benefits: Competitive salary and a comprehensive PLC benefits package.
  • Other info: Opportunity for career growth and development in a dynamic environment.
  • Why this job: Shape a new greenfield operation and make a real impact.
  • Qualifications: Proven experience with ERP controlled WMS processes and strong leadership skills.

The predicted salary is between 60000 - 80000 £ per year.

About Our Client

My client are a UK leading PLC who require an experienced logistics leader to join them in scoping and launching a new distribution centre.

Job Description

  • Lead the launch of my clients new greenfield facility.
  • Key operations leadership position working for a UK Plc.
  • Warehouse Operations:
    • Lead daily warehouse operations using Advanced WMS warehouse documents and task queues.
    • Ensure no inbound, outbound, or internal movements occur outside Dynamics WMS.
    • Plan labour and prioritisation around:
      • Warehouse shipments
      • Cut off times
      • Directed picking and replenishment demand
    • Maintain a safe, efficient, and well organised warehouse environment.
  • Inbound Processing:
    • Manage inbound deliveries using Warehouse Receipts.
    • Ensure:
      • All deliveries are counted, scanned, and registered correctly.
      • Exceptions (damaged/short deliveries) are handled through approved WMS processes.
    • Oversee directed put away, ensuring:
      • Stock is placed only in system assigned bins.
      • Bin rules, capacities, and zoning are respected.
    • Ensure inventory is unavailable for picking until receipt and put away is fully completed and posted.
  • Bin, Zone & Warehouse Structure Ownership:
    • Own and maintain the warehouse location, zone, and bin structure in Business Central.
    • Ensure bin setup supports:
      • Directed put away logic
      • Optimal pick routes
      • Safe and compliant storage
    • Optimise bin layouts for:
      • Fast moving items
      • Bulk vs pick face separation
      • Congestion and travel reduction
    • Maintain discipline to avoid mixed or incorrect bin content.
  • Directed Replenishment:
    • Ensure picking bins are replenished using WMS led replenishment tasks.
    • Monitor min/max levels and forward pick availability.
    • Coordinate replenishment activity to support picking waves and despatch cut offs.
    • Prevent picker downtime caused by poor bin availability or configuration.
  • Final Stage Processes:
    • Ensure all assembly and paint line operations meet defined quality specifications, minimising defects, rework, and delays to customer delivery.
    • Monitor and manage performance against agreed KPIs, including throughput, right first time output, rework levels, and on time despatch.
    • Identify process constraints or inefficiencies across assembly and finishing stages and implement continuous improvement initiatives to enhance flow and productivity.
  • Outbound Fulfilment:
    • Control all outbound activity through:
      • Warehouse Picks (directed pick)
      • Warehouse Shipments
    • Ensure:
      • Picks are completed accurately against system instructions.
      • Lot/serial tracking (where applicable) is fully complied with.
      • Exceptions are resolved using approved WMS processes.
    • Oversee packing and shipment confirmation to ensure:
      • Correct goods are packed to the correct shipment.
      • Shipments are only posted once physically dispatched.
    • Coordinate carrier handover so physical despatch matches system status.
  • Inventory Accuracy, Cycle Counts & Audit:
    • Maintain real time inventory accuracy through strict system discipline.
    • Lead WMS based inventory controls including:
      • Cycle counting
      • Bin counts
      • Directed counts (where configured)
    • Investigate discrepancies using:
      • Warehouse entries
      • Bin contents
      • Item ledger entries
    • Ensure stock adjustments are controlled, approved, and fully documented.
    • Support year end stock take and external audit requirements.
  • Dynamics WMS System Ownership:
    • Act as operational owner for Advanced WMS usage within the warehouse.
    • Ensure all warehouse SOPs align 1:1 with Dynamics WMS transactions.
    • Work with IT / ERP support to:
      • Raise and resolve WMS issues.
      • Participate in UAT for warehouse changes.
      • Improve configuration, reporting, and efficiency.
    • Champion a strict "system first, no workarounds" culture.
  • Leadership & Team Development:
    • Lead, coach, and develop warehouse supervisors and operatives.
    • Ensure all staff are trained and competent in:
      • Directed put away and directed picking.
      • Correct registration and posting steps.
      • Exception handling.
      • Health & safety procedures.
    • Manage performance, rotas, attendance, and conduct in line with HR policies.

The Successful Applicant

  • Proven experience leading a warehouse operation using ERP controlled WMS processes.
  • Strong hands on experience with Dynamics 365 Business Central Advanced Warehouse Management, including:
    • Warehouse Receipts, Put away, Picks, and Shipments.
    • Bin controlled inventory.
    • Directed put away and directed pick.
  • Strong leadership skills with the ability to enforce process compliance.
  • Excellent attention to detail and commitment to stock accuracy.
  • Effective collaboration to ensure right first time output and continuous improvement initiatives.

What's on Offer

  • Competitive basic salary.
  • PLC benefits package.
  • The chance to lead and shape a new greenfield operation.

General Manager - Fulfilment employer: Job Search Place Limited

As a leading UK PLC, our client offers an exceptional opportunity for a General Manager - Fulfilment to spearhead the launch of a new greenfield distribution centre. With a strong focus on employee development, a competitive benefits package, and a commitment to fostering a collaborative and innovative work culture, this role promises not only meaningful work but also the chance to shape the future of logistics operations. Join a team that values safety, efficiency, and continuous improvement in a dynamic environment.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager - Fulfilment

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Job Search Place Limited and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Job Search Place Limited!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Job Search Place Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace General Manager - Fulfilment

Warehouse Operations Management
Advanced WMS (Warehouse Management System)
Dynamics 365 Business Central
Inventory Management
Directed Picking and Put Away
Performance Monitoring and KPI Management
Continuous Improvement Initiatives

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Job Search Place Limited:This is your chance to really connect with the team at Job Search Place Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Job Search Place Limited

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Job Search Place Limited.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Job Search Place Limited that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Job Search Place Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!