At a Glance
- Tasks: Lead your team during shifts, ensuring service excellence and operational flow.
- Company: Mecca is the number one Bingo brand in the UK, with over 60 years of community presence.
- Benefits: Enjoy a competitive salary of £13.60 per hour and 50% off food and soft drinks.
- Other info: Real contracts from 8-35 hours; no zero-hour contracts.
- Why this job: This role offers a hands-on leadership opportunity in a vibrant hospitality environment.
- Qualifications: Strong people skills and experience in hospitality, retail, or leisure are required.
The predicted salary is between 13.6 - 13.6 £ per hour.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our teams play a vital part in shaping the future of our brand. Join us, and your career can really take off. We're passionate about delivering exceptional customer experiences- and we are looking for people who are too!
Competitive Salary: £13.60 per hour + Amazing Perks!
Hours: Real contracts from 8-35 (no zero hour contracts)
- Rewards platform
- 50% off food & soft drinks (you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Uniform provided
As a Team Leader, you'll run your area on shift, setting the pace and standards so every guest has a brilliant experience. You'll brief the team, rota within your zone, coordinate breaks, and keep service moving - escalating issues when needed.
Your Impact:
- Front line leadership: brief, position, and motivate your team during live service.
- Service excellence: hit shift KPIs (customer satisfaction, speed of service, cleanliness).
- Operational flow: ensure the right people, right place, right time; manage breaks and micro rota changes.
- Coaching in the moment: recognise great service; give immediate, practical feedback.
- Safety & compliance: complete checks; elevate incidents promptly.
You’ll Bring:
- Strong people skills with a customer first mindset.
- Organised, proactive, and calm in a fast paced environment.
- Experience guiding a team in hospitality/retail/leisure.
This is your step into leadership - hands on, high energy, and focused on delivering a brilliant shift. Apply now and lead the fun at Mecca!
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Team Leader in Gateshead employer: Job Search Place Limited
Join Mecca, where we create unforgettable experiences for our guests. Located across the UK, we offer a supportive workplace with perks like company sick pay and a rewards platform. Our teams are essential in shaping the future of our brand.
