At a Glance
- Tasks: Lead the store floor, connect with customers, and ensure smooth operations.
- Company: Join Phase Eight, a leading womenswear brand with a focus on style and quality.
- Benefits: Enjoy a free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Inclusive culture that values diversity and encourages personal growth.
- Why this job: Be part of a team that creates memorable shopping experiences and develops your career.
- Qualifications: Excellent communication skills and experience in a customer-facing role.
The predicted salary is between 22000 - 26000 £ per year.
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day to day running of the store, helping the management team drive strong commercial results and smooth shop floor operations.
What you'll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth operation of the store.
Who you'll be:
- Engaging with excellent communication skills and flourish in a customer facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer facing environment.
What's in it for you?
It's not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
If you want to join us and create moments that matter, we'd love to hear from you.
Store Floor Leader - Elevate Service & Sales in Gateshead employer: Job Search Place Limited
At Phase Eight, we pride ourselves on being an exceptional employer that values our people and their development. Located in a vibrant retail environment, we offer a collaborative work culture where you can thrive, with benefits such as a generous clothing allowance, substantial discounts, and comprehensive wellbeing support. Join us to not only enhance your career but also to be part of a brand that celebrates diversity and empowers women through fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Store Floor Leader - Elevate Service & Sales in Gateshead
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your own experiences to their mission during the chat.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to simulate those real-life scenarios you'll face on the shop floor. Show them how you can lead by example and create those exceptional customer moments.
✨Tip Number 3
Be ready to share specific examples of how you've built relationships with customers in the past. Think about times when you recognised their needs and provided solutions. This will demonstrate your ability to thrive in a customer-facing environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and creating those moments that matter.
We think you need these skills to ace Store Floor Leader - Elevate Service & Sales in Gateshead
Some tips for your application 🫡
Show Your Passion for Style:When you're writing your application, let your love for fashion shine through! Share examples of how you've connected with customers in the past and how you can bring that same energy to our store.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer-facing roles. We want to see how you've built relationships with customers and provided them with the perfect outfit or solution to their needs.
Be Authentic:Don't be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Let us see the real you and how you'd fit into our team!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to creating those exceptional customer moments!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, take some time to research Phase Eight. Understand their values, style, and customer base. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This is key for a Store Floor Leader role!
✨Demonstrate Team Spirit
As a Store Floor Leader, collaboration is crucial. Be ready to discuss how you've worked with others in previous roles. Highlight any leadership experiences where you supported your team and contributed to a positive work environment.
✨Dress to Impress
Since you're applying for a fashion retailer, make sure your outfit reflects your personal style while being professional. This shows that you understand the importance of presentation and can connect with customers on that level.
