At a Glance
- Tasks: Be the friendly face of our GP practice, welcoming patients and managing appointments.
- Company: Supportive GP practice in the heart of Gateshead.
- Benefits: Flexible working hours, supportive team environment, and valuable experience in healthcare.
- Other info: Opportunity to grow in a dynamic healthcare setting with varied responsibilities.
- Why this job: Make a difference in patients' lives while developing your communication and organisational skills.
- Qualifications: Strong communication skills and a friendly, professional attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a friendly and motivated Medical Receptionist to join our supportive GP practice team in Gateshead town centre. This is a varied role where you will be the first point of contact for patients, providing a welcoming and professional service both at reception and over the telephone.
Working hours: Monday, Tuesday, Wednesday and Friday: 11:00am - 6:30pm; Thursday: 8:30am start, with a flexible finish between 2:00pm and 4:00pm (to be agreed).
Main duties and responsibilities:
- Greeting patients and visitors and directing them appropriately
- Answering telephone calls and responding to patient enquiries
- Booking and managing appointments within the practice system
- Processing repeat prescription requests in line with practice procedures
- Processing and distributing incoming and outgoing correspondence
- Updating patient records and maintaining accurate data on the clinical system
- Scanning, filing and managing documentation
- Taking messages and passing on information to the appropriate team member
- Supporting clinicians and the wider practice team with administrative tasks
- Maintaining a tidy and welcoming reception and waiting area
- Duties may be varied from time to time depending on practice needs, workload and staffing levels.
Person Specification:
- Excellent communication and interpersonal skills
- Friendly, professional and approachable manner
- Good organisational skills and ability to work in a busy environment
- Reliable and able to work as part of a team
- Good IT and computer skills
- Flexible and willing to cover colleagues' holidays and occasional weekend work
Experience:
- Experience working in a customer service or administrative role
- Experience dealing with the public and handling enquiries
- Experience working in a GP practice or healthcare setting
- Experience using the EMIS Web clinical system
Qualifications:
- Good general education, including English and Maths
- Basic IT qualifications or evidence of good computer skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist in Gateshead employer: Job Search Place Limited
Join our welcoming GP practice in the heart of Gateshead, where we prioritise a supportive work culture and the well-being of our team. As a Medical Receptionist, you'll enjoy flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact on patients' lives every day. We value your contributions and offer a friendly environment that fosters collaboration and development.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Gateshead
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Job Search Place Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist in Gateshead
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
