At a Glance
- Tasks: Welcome patients, manage calls, and support clinical staff in a busy practice.
- Company: Join a friendly team at Waverley Medical Practice in Galashiels.
- Benefits: Competitive salary, NHS Pension Scheme, and a supportive work environment.
- Other info: Part-time role with flexible hours, perfect for students!
- Why this job: Be the first point of contact and make a difference in patient care.
- Qualifications: Previous reception experience and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
We are currently seeking a friendly, organised, and highly motivated Medical Receptionist to join our busy and supportive team at Waverley Medical Practice. As the first point of contact for patients, you will play a key role in delivering excellent customer service within our practice.
Responsibilities
- Greeting patients and visitors in a professional and welcoming manner
- Managing telephone enquiries and appointment bookings
- Processing patient information accurately and confidentially
- Supporting clinical staff with administrative tasks
- Ensuring smooth day-to-day running of the reception area
Hours of Work
20 hours per week, Monday to Friday, 9:00am - 1:00pm
About You
- Previous reception or administrative experience (ideally within a healthcare setting)
- Excellent communication and interpersonal skills
- Ability to work well under pressure in a busy environment
- Strong organisational and IT skills
- A professional and caring attitude towards patients
What We Offer
- Salary dependent on experience
- Opportunity to join the NHS Pension Scheme
- A supportive and friendly working environment
How to Apply
To apply, please send your CV and covering letter to:
Medical Receptionist - Galashiels employer: Job Search Place Limited
Waverley Medical Practice is an excellent employer that prioritises a supportive and friendly work environment, making it an ideal place for those looking to thrive in the healthcare sector. With opportunities to join the NHS Pension Scheme and a focus on employee well-being, we foster growth and development while ensuring our team feels valued and appreciated. Located in Galashiels, our practice offers a unique chance to make a meaningful impact on the community through exceptional patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist - Galashiels
✨Tip Number 1
Make sure you research Waverley Medical Practice before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with a friend to get comfortable with greeting patients and handling phone enquiries.
✨Tip Number 3
Prepare examples from your past experience that highlight your organisational skills and ability to work under pressure. Think of specific situations where you successfully managed multiple tasks at once.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Medical Receptionist - Galashiels
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially any previous reception or administrative roles. We want to see how your skills match what we're looking for in a Medical Receptionist!
Craft a Personal Covering Letter:Your covering letter is your chance to shine! Share why you're passionate about joining our team at Waverley Medical Practice and how you can contribute to delivering excellent customer service.
Show Off Your Communication Skills:Since you'll be the first point of contact for patients, it's crucial to demonstrate your excellent communication skills. Use clear and friendly language in your application to reflect this!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Medical Receptionist. Familiarise yourself with the tasks mentioned in the job description, like managing telephone enquiries and supporting clinical staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As the first point of contact for patients, excellent communication is key. Prepare examples of how you've provided great customer service in previous roles. Think about times when you’ve handled difficult situations or made someone feel welcome – these stories will highlight your interpersonal skills.
✨Demonstrate Organisational Skills
Being organised is crucial in a busy reception area. Come prepared with examples of how you manage your time and prioritise tasks. You might want to mention any tools or methods you use to stay organised, especially in high-pressure situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the practice and the role. You could ask about the team dynamics, what a typical day looks like, or how they support their staff’s professional development. It’s a great way to leave a positive impression.
