At a Glance
- Tasks: Provide top-notch reception services to patients and visitors in a fast-paced environment.
- Company: Join the renowned Royal Marsden team in Greater London.
- Benefits: Gain valuable experience, work in a supportive team, and enjoy a dynamic workplace.
- Other info: 37.5 hours per week with opportunities for growth in healthcare.
- Why this job: Make a difference in patients' lives while developing your communication skills.
- Qualifications: Strong communication and IT skills; previous reception experience is a bonus.
The predicted salary is between 24000 - 28000 £ per year.
The Royal Marsden in Greater London seeks a full-time Shift Receptionist to join their Main Reception team. You will deliver professional reception services to patients and visitors in a busy environment. This role requires excellent communication and IT skills, as you will manage inquiries both in person and over the phone. The ideal candidate will exhibit composure during emergencies, ensuring high standards of customer care.
The position involves 37.5 hours per week, and experience in a similar role is a plus.
Full-Time Patient Services Receptionist - Front Desk (London) employer: Job Search Place Limited
The Royal Marsden is an exceptional employer, offering a supportive work culture that prioritises patient care and employee well-being. Located in the heart of Greater London, we provide our staff with opportunities for professional growth and development, alongside competitive benefits and a collaborative environment that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Patient Services Receptionist - Front Desk (London)
✨Tip Number 1
Make sure to research The Royal Marsden and understand their values. When you know what they stand for, you can tailor your conversation during the interview to show how you fit right in with their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and visitors, try role-playing common scenarios with a friend. This will help you feel more confident when handling inquiries.
✨Tip Number 3
Don’t forget to showcase your IT skills! Be ready to discuss any relevant software or systems you’ve used before. If you have experience managing appointments or patient records, make sure to highlight that.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Full-Time Patient Services Receptionist - Front Desk (London)
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about interacting with patients and visitors, make sure your application highlights your communication skills. Use examples from past experiences where you’ve successfully managed inquiries or resolved issues, whether in person or over the phone.
Tailor Your CV to the Role:Don’t just send out the same CV for every job. Take a moment to tweak your CV to match the requirements of the Patient Services Receptionist position. Emphasise any relevant experience you have in similar roles, especially in busy environments.
Keep It Professional Yet Friendly:Your written application should reflect the professional yet approachable nature of the role. Use a friendly tone while maintaining professionalism, as this will give us a glimpse of how you might interact with patients and visitors at the front desk.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application gets to the right people quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like managing inquiries and providing customer care. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples from your past experiences where you effectively handled inquiries or resolved issues. Practising clear and concise responses will also help you convey your thoughts better during the interview.
✨Stay Calm Under Pressure
The ability to remain composed during emergencies is crucial for this position. Think of situations where you successfully managed stress or difficult scenarios. Sharing these experiences will show that you can handle the fast-paced environment at The Royal Marsden.
✨Dress the Part
First impressions matter! Dress professionally to reflect the high standards of customer care expected at The Royal Marsden. A smart appearance will not only boost your confidence but also demonstrate your seriousness about the role.
