At a Glance
- Tasks: Lead warehouse operations, support H&S standards, and manage workflow using WM systems like Fusion and SNAP.
- Company: Located in Wigan, this role offers a competitive salary and a supportive team culture.
- Benefits: Enjoy 25 days of paid annual leave, wellbeing benefits, and free fresh fruit and refreshments.
- Other info: This position reports directly to the Shift Supervisor.
- Why this job: Join a transparent, ownership-oriented culture with opportunities for career development and progression.
- Qualifications: Must be a team player with a professional approach and experience in operational management.
The predicted salary is between 29 - 31 £ per hour.
Location: Wigan, WN4 9GD.
Pay: £14.33p/h - £15.33p/h.
Role Overview
Reporting to the Shift Supervisor, you will lead by example in quality and efficiency, support shift targets and keep warehouse operations productive. As an Operations Controller, you will help drive H&S standards, manage workflow, and support customer service excellence in a fast moving environment.
Key Responsibilities
- Support shift manager to drive H&S standards.
- Facilitate effective operational workflow.
- Use WM systems (Fusion, SNAP) at super user level.
- Plan weekly/daily resource and activity plans against forecasts.
- Monitor operational progress against plans, ensuring high performance standards.
- Implement cost saving initiatives.
- Act on systems health check reports.
- Conduct root cause analysis and provide feedback.
- Develop the team through instruction.
- Assist in achieving SLA.
- Investigate and closeout NCRs and exceptions.
- Communicate clearly in written and verbal form.
- Remove blockages to support GP/OWR performance.
- Identify and drive continuous improvement opportunities.
- Drive hygiene and maintenance improvements.
Personal Qualities
- Team player.
- Professional approach to all aspects of work.
- Flexible and responsive to internal and external requests.
- Reliable, dependable and trustworthy.
- Common sense approach to work.
- Committed to supporting colleagues.
- Energetic and enthusiastic.
Benefits
- Competitive salary and pension.
- Wellbeing benefits, discounts across lifestyle and wellbeing.
- Free fresh fruit and refreshments.
- 25 days of paid annual leave plus public holidays and a birthday off.
- Career development and progression opportunities.
- Supportive team culture and regular social events.
- Transparent, ownership oriented culture with no toxicity.
No agencies please.
Fulfilment Centre Ops Team Leader employer: Job Search Place Limited
This Fulfilment Centre in Wigan offers a competitive pay rate of £14.33p/h - £15.33p/h and a strong focus on employee wellbeing. The team values transparency and fosters a supportive culture with regular social events.
We think you need these skills to ace Fulfilment Centre Ops Team Leader
Health and Safety Standards
Operational Workflow Management
WM Systems (Fusion, SNAP)
Resource Planning
Performance Monitoring
Cost Saving Initiatives
Root Cause Analysis
