At a Glance
- Tasks: Wow guests with smooth check-ins and provide helpful information for their stay.
- Company: A cosy hotel in the heart of Camden Town, part of the IHG group.
- Benefits: Full-time position, staff rates at 6,000 hotels, wellness programme, and free meals.
- Other info: Enjoy staff parties and recognition as Employee of the Month!
- Why this job: Gain valuable experience in hospitality while enjoying flexible scheduling and great perks.
- Qualifications: Strong work ethic, customer service experience, and previous front office knowledge preferred.
The predicted salary is between 22000 - 28000 £ per year.
We are a cosy hotel based in the heart of Camden Town. The hotel is small enough for you to get noticed, yet big enough to gain great experience. As a Front Office Team Member you will be responsible for wowing guests with a smooth-running check-in, the answers to any queries and useful information to enhance their stay. Shifts will vary from week to week to meet the requirements of the business. Your hours of work may include working mornings, afternoons & evenings, weekends and Public Holidays.
What we offer:
- Full-time position on permanent basis (40h a week)
- Accommodation staff rates across 4 continents in over 6,000 hotels!
- Friends and family discounts
- £500 reward referral scheme
- Wellness and mental health programme
- Flexible scheduling
- Great staff parties
- Cycle to work scheme
- Free meals on duty
- Employee of the month recognition and reward
- The hotel is part of well recognised IHG group - this will look good on your CV!
What we expect from you in return:
- Strong work ethic, punctuality
- Love for hotels and hospitality
- Customer service experience
- Previous Front Office experience and knowledge of OPERA PMS is an advantage
Front Office Team Member (Camden Lock) employer: Job Search Place Limited
Join our vibrant team at a cosy hotel in the heart of Camden Town, where your contributions truly matter. We pride ourselves on a supportive work culture that values employee well-being, offering flexible scheduling, wellness programmes, and exciting staff events. With opportunities for growth within the renowned IHG group and fantastic benefits like discounted accommodation worldwide, this is an ideal place for those passionate about hospitality to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Team Member (Camden Lock)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Team Member (Camden Lock)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
