At a Glance
- Tasks: Provide exceptional customer service and support our reception and café areas.
- Company: Join Nuffield Health, a leading health and fitness organisation.
- Benefits: Earn £13.10 per hour, enjoy discounted gym membership, and access to a pension scheme.
- Other info: Work on an ad-hoc basis, perfect for fitting around your studies.
- Why this job: Make a great first impression and create a welcoming environment for all visitors.
- Qualifications: Great communication skills, flexibility, and basic computer knowledge required.
The predicted salary is between 13 - 13 £ per hour.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £35.00 a month. Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early. So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.
Front of House Team Member (Bank) employer: Job Search Place Limited
At Nuffield Health, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Guildford. As a Front of House Team Member, you'll enjoy flexible working hours that fit your lifestyle, alongside a comprehensive benefits package including discounted gym membership and access to our Pension Scheme. We foster a culture of health and well-being, ensuring you feel valued and empowered to grow within the company while making a positive impact on our members' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member (Bank)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making a great first impression, think of scenarios where you can showcase your empathy and communication skills. Role-play with a friend if you can!
✨Tip Number 3
Be flexible and show your motivation! When you apply, highlight your willingness to adapt to different shifts and your eagerness to contribute to the team. This will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, we’re always on the lookout for passionate individuals like you, so don’t wait too long!
We think you need these skills to ace Front of House Team Member (Bank)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight your customer service experience and any relevant skills, like communication and flexibility, that match what we're looking for.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly. Plus, we review applications as they come in, so the sooner, the better!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Team Member entails. Familiarise yourself with the job description and think about how your skills align with the responsibilities, like providing exceptional customer service and supporting the café team.
✨Practice Your Communication Skills
Since this role requires great communication, practice how you would greet a visitor or answer common queries. You could even role-play with a friend to build your confidence in face-to-face and phone interactions.
✨Show Your Flexibility and Initiative
Be prepared to discuss examples of how you've demonstrated flexibility and initiative in previous roles. Think of times when you adapted to changing situations or went above and beyond to help a customer.
✨Dress the Part and Be Welcoming
First impressions matter! Dress smartly for your interview and remember to smile. Show that you can create a friendly and professional atmosphere, as this is key to making visitors feel valued at the club.
