At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience at Yates.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food and drink, flexible working, and career development.
- Other info: Great opportunities for personal growth in a fun, inclusive environment.
- Why this job: Be part of a vibrant atmosphere and make every guest feel valued.
- Qualifications: Must be 18 or over with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Location - Yates
About Us
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms, including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Yates.
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top on track sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub - with big, juicy burgers and classic fish and chips being firm favourites. We serve up real value, a great atmosphere, and a pub experience that's worth every penny.
Yates Weston super Mare is on the main road from the beach to the town centre. With ample viewing on all our flatscreen TVs as well as a huge projector screen, we are easily the best place to watch all the games in comfort. We have Sky Sports and BT Sport. We are also a great place for a night out, with something for everyone, with the best DJ and lighting at weekends. We pride ourselves on delivering a top class range of drinks, an excellent value food offer, and creating that all day long atmosphere.
What's in it for you?
- Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream - Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Yates you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.
Front of House Team Leader employer: Job Search Place Limited
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work culture that celebrates diversity and inclusivity. As a Front of House Team Leader at Yates in Weston-super-Mare, you'll enjoy a dynamic environment with ample opportunities for personal growth, competitive benefits like discounts on food and drink, and a commitment to employee development through award-winning programmes. Join us in creating memorable experiences for our guests while thriving in a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into Yates and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment for guests.
✨Tip Number 3
Be ready to discuss your ideas! Come prepared with suggestions on how to enhance guest experiences at Yates. Whether it’s new event ideas or ways to improve service, we love seeing candidates who are proactive and passionate about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing perks, like discounts and development programmes, right there. Don’t miss out!
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership experience and how you've motivated teams in the past. We love seeing specific examples that relate to our values!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A polished application shows attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing culture there.
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, make sure you know Yates and its offerings like the back of your hand. Familiarise yourself with their menu, special events, and the atmosphere they create. This will show your genuine interest and help you connect your experience to what they value.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can foster a warm and welcoming environment for both guests and staff.
✨Emphasise Guest Experience
Stonegate Group prides itself on delivering an amazing guest experience. Be ready to discuss how you would ensure guests feel valued and comfortable. Think about specific strategies you've used in the past to enhance customer satisfaction and create memorable experiences.
✨Be Yourself and Embrace Individuality
The company values individuality and inclusivity, so don’t be afraid to let your personality shine through during the interview. Share your unique perspective and how it can contribute to the vibrant community at Yates. Authenticity can set you apart from other candidates.
