At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join the award-winning RUSH Hair & Beauty team in Bromley.
- Benefits: Earn up to £12.71 per hour with great discounts and 28 days leave.
- Other info: Work 36 hours a week, including weekends, in a fun, fast-paced setting.
- Why this job: Kickstart your career in a vibrant environment with clear progression opportunities.
- Qualifications: Customer service experience and excellent communication skills are a must.
The predicted salary is between 25000 - 27000 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Bromley salon. As the first point of contact for our clients, you'll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 36 hours, including weekend work
The Role
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We're Looking For
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Bromley employer: Job Search Place Limited
RUSH Hair & Beauty is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of Bromley. With competitive pay, generous discounts on services and products, and clear pathways for career advancement, employees are encouraged to grow within the company while delivering outstanding customer service in a stylish salon environment. Join us to be part of an award-winning brand that prioritises both client satisfaction and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - Bromley
✨Tip Number 1
Make sure to showcase your personality during the interview! We want to see that warm, friendly vibe you bring to the table. Remember, you're not just a candidate; you're the first impression for clients!
✨Tip Number 2
Brush up on your customer service skills before the interview. Think of examples where you've gone above and beyond for a client. We love hearing about those moments that show your passion for delivering outstanding service!
✨Tip Number 3
Be prepared to discuss how you handle multitasking in a busy environment. We know the salon can get hectic, so share your strategies for staying organised and keeping everything running smoothly!
✨Tip Number 4
Finally, don’t forget to check out our website for any additional tips or resources we have available. Applying through our site can give you an edge, so make sure you take advantage of it!
We think you need these skills to ace Front of House / Receptionist - Bromley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you’re passionate about customer service.
Tailor Your Experience:Make sure to highlight any previous experience in customer service or front of house roles. We love seeing how your skills align with what we’re looking for, so be specific about your past roles and how they’ve prepared you for this position.
Be Organised:Since the role involves managing appointments and schedules, show us your organisational skills in your application. A well-structured application can demonstrate your ability to multitask and keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House professional, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. This will demonstrate your ability to create a welcoming atmosphere and handle enquiries with ease.
✨Practice Multitasking Scenarios
In a fast-paced salon environment, multitasking is essential. Think of situations where you've successfully managed multiple tasks at once. During the interview, you might be asked how you would handle busy periods, so be ready to share your strategies.
✨Dress the Part
Since you'll be the first point of contact for clients, your appearance matters. Dress professionally and stylishly to reflect the salon's image. This shows that you understand the importance of presentation in the beauty industry and are ready to represent the brand well.
