At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and unforgettable guest experiences.
- Company: Wagamama, where food is life and teamwork thrives.
- Benefits: Up to £1,000 bonus, free meals, 50% off for friends and family, and more.
- Other info: Join a disability-confident employer that values individuality and growth.
- Why this job: Inspire your team while growing in a supportive and energetic environment.
- Qualifications: Experience in managing shifts, coaching teams, and understanding restaurant performance.
The predicted salary is between 30000 - 40000 £ per year.
At Wagamama, food is life. We care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. As Front of House Manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences.
What you'll be doing:
- Working closely with the rest of the management team to run a vibrant and high‑performing restaurant.
- Helping your team feel seen, supported, and proud of what they do.
- Jumping into service, solving problems fast, and keeping energy high.
- Nurturing your team to grow, not just hit targets.
- Thinking with a kaizen mindset – constantly spotting the little ways we can do things better, then making them happen.
You’ll love this role if you:
- Are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards.
- Are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go.
- Have experience in managing labour and rotas, and understand the financial performance of your restaurant.
- Love to celebrate success with your team, recognising what drives individuals and their needs.
What you'll get:
- A culture that backs your growth, wellbeing and individuality.
- Up to £1,000 annual bonus.
- Biweekly pay and a share of tips.
- 50% off for friends and family.
- Free meals on shift.
- Early access to earned pay with Wagestream.
- 26 weeks full pay and 13 weeks half pay for new parents.
- 30% off at other TRG brands (Brunning & Price Pubs, Barburrito and more).
- 100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way.
- In addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle‑to‑work scheme, retail and leisure discounts, discounted gym memberships and long‑service awards.
We’re proud to be a disability‑confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.
Front of House Manager: Team Growth & Service Mastery employer: Job Search Place Limited
At Wagamama, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises personal growth and team support. As a Front of House Manager, you'll enjoy a range of benefits including an annual bonus, generous discounts, and a commitment to your wellbeing, all while leading a passionate team dedicated to delivering exceptional dining experiences. Join us in a role where your leadership can truly make a difference, and where every day brings the opportunity to inspire and uplift those around you.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager: Team Growth & Service Mastery
✨Tip Number 1
Get to know the company culture before your interview. Wagamama values energy and teamwork, so show us how you embody those traits. Research their approach to service and think of examples from your experience that align with their values.
✨Tip Number 2
Practice your problem-solving skills! As a Front of House Manager, you'll need to think on your feet. Prepare some scenarios where you've successfully resolved issues in a fast-paced environment and be ready to share them during your chat with us.
✨Tip Number 3
Show us your passion for team growth! Think about how you've supported your team in the past and be ready to discuss your coaching style. We want to hear how you’ve helped others shine and how you plan to do the same at Wagamama.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our vibrant team. Let’s make great things happen together!
We think you need these skills to ace Front of House Manager: Team Growth & Service Mastery
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see how much you care about supporting your team and delivering great service, so share examples of your past experiences that highlight this.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. We love seeing candidates who take the time to align their experience with what we’re looking for.
Be Authentic:Don’t be afraid to let your personality come through in your writing. We appreciate authenticity and want to get a sense of who you are beyond just your qualifications. Share your story and what drives you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know the Wagamama Way
Before your interview, dive deep into Wagamama's values and culture. Understand their commitment to fresh ingredients and exceptional service. This will help you align your answers with what they truly care about.
✨Showcase Your Leadership Style
Be ready to discuss how you inspire and support your team. Share specific examples of how you've nurtured growth in others and maintained high standards. This is your chance to demonstrate your passion for team development.
✨Problem-Solving on the Spot
Prepare for situational questions where you might need to solve problems quickly. Think of past experiences where you had to jump in during a busy shift and how you kept the energy high while resolving issues.
✨Celebrate Successes
Wagamama loves to recognise achievements, so come prepared with stories of how you've celebrated team successes in the past. Highlight how you understand individual motivations and how you’ve tailored recognition to fit those needs.
