At a Glance
- Tasks: Lead the guest experience and create memorable moments for our customers.
- Company: Join an award-winning business known for innovative food and drinks.
- Benefits: Competitive hourly rate, industry-leading training, and 24/7 support.
- Other info: Gain diverse experience across various venues and menus.
- Why this job: Be part of a vibrant team in a lively pub atmosphere.
- Qualifications: Friendly, organised, passionate, and eager to learn.
The predicted salary is between 12 - 15 £ per hour.
About the Role
Fancy working for an award winning business? Do you want to work in a venue that creates innovative and delicious food you can be proud of, serves delicious drinks, many of which are made in our own brewery and is set in a glorious part of the country? Well, here at the Liberation Group, we can do just that! Located close to the Central Market, right in the heart of St Helier, The Halkett provides a relaxed and comfortable place to eat, drink and be entertained. Serving up a menu which combines traditional British dishes with an essence of further afield, there's something for everyone. You'll just love The Halkett Pub & Eating House, with its eclectic mix of traditional and modern décor and furnishings. The pub offers a large selection of continental beers and lagers, as well as a range of cask conditioned ales. Why not try the locally brewed, award winning Liberation Ale? If beers aren't your thing, then there's also a brilliant wine list and an exciting new Gin Bar serving up a wide range of gins and even some fizz!
What You'll Be:
- Friendly. You will be naturally welcoming and make our customers experience something to raise their spirits.
- Organized. It can be busy on shift and we want someone with great attention to detail.
- Passionate. About the food we serve, the drinks we pour and everything you do will be from the heart.
- Willing to learn. We are constantly improving our service, food and drinks and want you to be ready to learn and make us the talk of the town.
What's in it for you?
- The chance to work for an award winning business. We are 2 times winners of the Best Food Offering at the National Publican Awards.
- The opportunity to work for a diverse company and get experience in a range of venues with different menus.
- Access to industry leading training and development.
- A competitive hourly rate.
- A business that cares about you. We offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Guest Experience Lead employer: Job Search Place Limited
At the Liberation Group, we pride ourselves on being an award-winning employer that fosters a vibrant and inclusive work culture. Located in the heart of St Helier, The Halkett offers not only a dynamic environment where you can develop your skills but also access to industry-leading training and a supportive Employee Assistance Program. Join us to be part of a team that values passion, creativity, and a commitment to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Guest Experience Lead
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Halkett for a drink or a bite to eat. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest in the role.
✨Tip Number 2
Show off your personality! When you meet the hiring team, let your friendly and welcoming nature shine through. They’re looking for someone who can raise spirits, so don’t be afraid to be yourself and share your passion for great food and drinks.
✨Tip Number 3
Be prepared to discuss your experiences! Think of examples where you've demonstrated organisation and attention to detail in busy environments. This will show that you can handle the hustle and bustle of a lively pub setting.
✨Tip Number 4
Don’t forget to ask questions! Show your willingness to learn by asking about training opportunities and how the team continuously improves service. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
We think you need these skills to ace Front of House Guest Experience Lead
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for food and drinks. Make it clear why you’d be a great fit for our friendly team at The Halkett.
Tailor Your Application:Make sure to tailor your application to the role of Front of House Guest Experience Lead. Highlight your experience in customer service and any relevant skills that show you can create a welcoming atmosphere. We love seeing how you connect with our values!
Be Organised:Keep your application neat and organised. Use clear headings and bullet points where necessary. This shows us that you have great attention to detail, which is super important in a busy environment like ours!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, take some time to research The Halkett and its offerings. Familiarise yourself with their menu, drinks selection, and the unique atmosphere they create. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for food and drink. Share any relevant experiences that highlight your passion for providing excellent customer service. Remember, they’re looking for someone who can raise spirits, so let your personality shine through!
✨Demonstrate Organisational Skills
Given that the role can be busy, be prepared to discuss how you manage your time and stay organised during peak hours. You might want to share specific examples from past roles where you successfully handled a high-pressure environment.
✨Embrace a Learning Mindset
The Liberation Group values continuous improvement, so be ready to talk about your willingness to learn and adapt. Mention any previous training or development experiences and how they’ve helped you grow in your career. This shows you’re committed to making the venue the talk of the town!
