Responsibilities
- Operate the Academy Reception as the front desk and security officer.
- Provide a professional reception service in a busy environment, dealing with students, staff and a high volume of visitors, including members of the public and VIPs.
- Maintain the security of the Academy's buildings and contents.
- Use discretion, initiative and diplomacy to promote a welcoming atmosphere on which the Academy prides itself.
Qualifications
- Previous experience in a similar role within the Higher Education or Arts Venue sector.
- Experience working in a customer service role with excellent communication skills.
- Ability to be flexible, tactful and assertive when appropriate.
- Good local knowledge of central London to provide advice to students, staff and visitors who may need assistance.
The Royal Academy of Music is one of the world's leading conservatoires. It prides itself on being stimulating, forward looking and a friendly environment with a diverse mix of students and staff from over 50 countries. Based in central London adjacent to Regent's Park, we have trained musicians to the highest professional standards since 1822 and we are firmly focused on developing tomorrow's musical leaders in disciplines including classical, jazz, composition and musical theatre.
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