At a Glance
- Tasks: Manage tenancy processes and provide top-notch support to landlords and tenants.
- Company: Join LRG, a leading property group known for excellence and professionalism.
- Benefits: Competitive salary, bonuses, generous holiday, and career growth opportunities.
- Other info: Enjoy a supportive environment with ongoing training and development.
- Why this job: Be part of a dynamic team making a real difference in the property market.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 26000 £ per year.
Location: The Meadows, Camberley (2 days from home)
Brand: LRG
Salary: £25,000 basic plus £1k objective bonus (£250 quarterly)
Hours: Monday to Friday 8:30am - 17:00pm
About LRG: LRG is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market.
Job Summary and Key Responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end.
- Provide excellent levels of both telephone and written communication.
- Ensure Non-managed check out process is followed and communication is sent out within company process via the Depositary site.
- Work to ensure that all mandatory compliance/legislation is in place where landlords have requested we organise this; if this has not occurred, ensure that company process has been followed.
- Book check out appointments, and communicate the end of tenancy process with non-managed Landlords and Tenants.
- Place calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame.
- Deal with non-managed deposits that are part of the No Deposit Scheme.
- Work with the team leaders, head of centres, and branch network to understand the reason for any lost units.
- Maintain high levels of communication to internal and external customers.
- Act as a consistent contact point for our non-managed clients.
What are we looking for:
- Excellent communication, written and verbal.
- Professional telephone manner.
- Organisational skills, time management, and attention to detail.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Access to a diverse portfolio of properties.
- Supportive and collaborative team environment.
Benefits:
- Competitive base salary and additional incentives.
- Quarterly and yearly awards including trips abroad.
- Salary sacrifice pension scheme.
- Generous Holiday allowance, increasing by 1 day per year based on service.
- Excellent Parental leave and newly introduced Fertility policy.
- Staff discounts.
LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
Tenancy Manager in Frimley employer: Job Search Place Limited
At LRG, we pride ourselves on being an exceptional employer, offering a supportive and collaborative team environment in the heart of Camberley. With a strong focus on career growth and professional development, our Tenancy Managers benefit from market-leading training, generous holiday allowances, and a range of incentives that reward dedication and excellence. Join us to be part of a reputable property group that values professionalism and client satisfaction, while enjoying the flexibility of working from home two days a week.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Manager in Frimley
✨Tip Number 1
Get to know the company! Research LRG and its values, so you can tailor your conversations during interviews. Show us that you understand our commitment to professionalism and client satisfaction.
✨Tip Number 2
Practice your communication skills! Since excellent verbal and written communication is key for a Tenancy Manager, try role-playing common scenarios with a friend or family member. This will help you feel more confident when speaking with potential landlords and tenants.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge about the company culture and may even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at LRG. Don’t miss out on this opportunity!
We think you need these skills to ace Tenancy Manager in Frimley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Tenancy Manager role. Highlight your communication skills and any relevant experience in property management to show us you're the perfect fit!
Show Off Your Organisational Skills:In your written application, give examples of how you've managed multiple tasks or projects. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Be Professional Yet Personable:While we want you to be professional in your writing, don’t be afraid to let your personality shine through! A friendly tone can make your application stand out and show us you’d fit right into our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand LRG's values and the role of a Tenancy Manager. Familiarise yourself with the key responsibilities listed in the job description, especially around communication and compliance. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with a friend or family member, focusing on how you would handle inquiries from landlords and tenants. This will help you feel more confident during the actual interview.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational skills and attention to detail. Think about times when you successfully managed multiple tasks or ensured compliance with regulations. Being able to share these stories will show that you're well-suited for the role.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured for a Tenancy Manager. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
