At a Glance
- Tasks: Lead customer communication and ensure top-notch service in a dynamic engineering environment.
- Company: Join a friendly precision engineering team near Camberley, Surrey.
- Benefits: Earn £30,000 to £32,000 pro rata with flexible part-time hours and additional perks.
- Other info: Enjoy a methodical role with opportunities for personal growth and development.
- Why this job: Make a real impact by enhancing customer experiences in a supportive team.
- Qualifications: Experience in quality or production environments; aerospace experience is a plus.
The predicted salary is between 16 - 16 £ per hour.
PART TIME 2 DAYS A WEEK
Location: Near Camberley, Surrey
Salary: £30,000 to £32,000 pro rata / £15 to £16 per hour plus benefits.
Our client is a Precision Engineering company located near Camberley in Surrey. They are looking to recruit a part time Production Customer Services Support person to join their friendly team. This is part time, 2 days inhouse role, salary £30,000 to £32,000 pro rata.
Main Purpose:
- Lead, communicate and plan the Customer and sub-contractor communication in line with the Budget commitment.
- The role is crucial in owning and delivering great communication to both sets of people so all are informed and engaged in us delivering great customer service.
- Maintaining excellent records and reports in line with Customer Requests.
Previous Experience Required:
- Experience of working in a Quality / Production / Engineering Environment.
- Aerospace industry experience preferred but not essential, but must have other similar manufacturing environment experience.
- Ability to maintain and improve the quality management systems.
- Good communicator at all levels.
- Tenacious and thorough with great attention to detail.
- Methodical, proactive, creative, problem solver and a self-starter.
- Diplomatic but firm when dealing with customers, sub-contractors.
Production Customer Services Support in Frimley employer: Job Search Place Limited
Our client, a Precision Engineering company located near Camberley, Surrey, is an excellent employer that values its employees by fostering a supportive and collaborative work culture. With part-time opportunities, competitive salary packages, and a commitment to employee growth, this role offers a unique chance to contribute to the aerospace industry while enjoying a balanced work-life schedule. Join a friendly team where your contributions are recognised and rewarded, making it a truly meaningful place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Production Customer Services Support in Frimley
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Job Search Place Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Job Search Place Limited and let us see your personality shine through!
We think you need these skills to ace Production Customer Services Support in Frimley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Job Search Place Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Job Search Place Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Job Search Place Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Job Search Place Limited will surely appreciate.
