At a Glance
- Tasks: Be the friendly face of STAR, helping visitors and coordinating support.
- Company: Join a supportive community-focused organisation in East Sussex.
- Benefits: Gain valuable experience, enhance your skills, and make a difference.
- Other info: Opportunity to build connections and contribute to positive change.
- Why this job: Empower others while growing personally and professionally.
- Qualifications: Must be 18+ and ready to engage with the community.
At STAR in our East Sussex hubs, you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.
Your role as receptionist/duty support is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include dealing with initial queries, coordinating appointments, sign posting to support available within the service and the community.
We require that you be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Friendly Front Desk Volunteer & Visitor Support employer: Job Search Place Limited
At STAR, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our volunteers to make a real difference in the lives of others. Located in the heart of East Sussex, our hubs provide a vibrant environment where you can grow personally and professionally, with ample opportunities for training and development. Join us to be part of a dedicated team that values compassion, community engagement, and the transformative power of support.
StudySmarter Expert Advice🤫
We think this is how you could land Friendly Front Desk Volunteer & Visitor Support
✨Tip Number 1
Be yourself! When you’re at the front desk, your personality is key. Show your friendly side and let your passion for helping others shine through during any interactions.
✨Tip Number 2
Practice your greeting! Since you'll be the first point of contact, having a warm and welcoming introduction ready can make all the difference. Think about how you want to make visitors feel when they walk in.
✨Tip Number 3
Know your stuff! Familiarise yourself with the services offered and the community resources available. This way, you can confidently signpost visitors to the right support and make their experience smoother.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Friendly Front Desk Volunteer & Visitor Support
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and your friendly nature.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. We love seeing how you can contribute to our mission of supporting individuals in their journey.
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. We want to understand your qualifications and passion without wading through too much text.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Friendly Side
As a Front Desk Volunteer, your role is all about making visitors feel welcome. Practice a warm greeting and friendly body language before the interview. Think about how you can convey your enthusiasm for helping others right from the start.
✨Know the Service Inside Out
Familiarise yourself with STAR and the services they offer. Be prepared to discuss how you can help visitors navigate their options. This shows that you're genuinely interested and ready to support the community effectively.
✨Prepare for Common Scenarios
Think about potential visitor queries you might encounter. Prepare responses for common questions or situations, like how to handle a difficult visitor or how to coordinate appointments efficiently. This will demonstrate your problem-solving skills.
✨Highlight Your Communication Skills
Since you'll be the first point of contact, emphasise your communication abilities. Share examples from past experiences where you've successfully interacted with people, resolved issues, or provided support. This will showcase your suitability for the role.
