Founding Operator (Lettings) London, UK

Founding Operator (Lettings) London, UK

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Build and scale the Lettings & Property Management unit from scratch.
  • Company: Innovative startup with a focus on real estate and technology.
  • Benefits: Equity options, unlimited paid time off, and a collaborative office environment.
  • Other info: Work closely with founders and engineers in a dynamic startup atmosphere.
  • Why this job: Be a key player in shaping a new business and make a lasting impact.
  • Qualifications: Experience in lettings or property management and strong operational skills.

The predicted salary is between 60000 - 80000 £ per year.

The role is not a traditional Lettings Director or Property Management role. As Founding Operator, you will be responsible for building the Lettings & Property Management unit from the ground up. In the early phase, this means operating directly on landlord properties and running day-to-day lettings and management workflows. Over time, you will grow this into a scalable business unit and lead integration efforts following acquisitions. You will work closely with the founders and engineering team to translate real operational workflows into systems and automation, shaping how this vertical operates long-term.

What you'll do

  • Early phase
    • Source and onboard landlord clients
    • Operate lettings end-to-end, including marketing, enquiries, viewings, offers, and compliance
    • Run property management workflows, including maintenance, renewals, and tenant communication
    • Establish initial processes, standards, and service levels
    • Identify inefficiencies and opportunities for automation within day-to-day operations
  • Scaling phase
    • Design and own the operating model for Lettings & Property Management
    • Build and lead the lettings and property management team
    • Own the P&L for this business unit
    • Lead post-acquisition integration of lettings and property management businesses
    • Standardise systems, processes, and data across the group
    • Ensure service quality improves as the business scales

Who you are

  • Experienced in lettings and/or property management within a real operating business
  • Comfortable being hands-on in the early stages of building something new
  • Strong operational judgment and attention to detail
  • Able to work cross-functionally with engineers and founders
  • Motivated by ownership, responsibility, and long-term impact

Compensation

  • Meaningful early-stage equity
  • Unlimited paid time off
  • In-person London office with founders and engineers

Founding Operator (Lettings) London, UK employer: Job Search Place Limited

As a Founding Operator in London, you will join a dynamic and innovative team dedicated to building a cutting-edge Lettings & Property Management unit from the ground up. The company fosters a collaborative work culture that values ownership and responsibility, offering meaningful early-stage equity and unlimited paid time off, ensuring you have the flexibility to thrive both personally and professionally. With direct access to founders and engineers, you'll have unique opportunities for growth and impact as you shape the future of the business in a vibrant city.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Founding Operator (Lettings) London, UK

Tip Number 1

Network like a pro! Get out there and connect with people in the lettings and property management scene. Attend industry events, join relevant online groups, and don’t be shy to reach out to potential colleagues or mentors on LinkedIn.

Tip Number 2

Show off your skills! When you get the chance to chat with someone about the role, highlight your hands-on experience and operational judgement. Share specific examples of how you've tackled inefficiencies or improved processes in past roles.

Tip Number 3

Be proactive! If you see a job that excites you, apply through our website. Don’t wait for the perfect moment; show us your enthusiasm and readiness to jump into building something new from the ground up.

Tip Number 4

Prepare for the interview by understanding the company’s vision and how you can contribute. Think about how you would design the operating model for the Lettings & Property Management unit and be ready to share your ideas!

We think you need these skills to ace Founding Operator (Lettings) London, UK

Lettings Management
Property Management
Client Onboarding
Operational Workflows
Process Design
Team Leadership
P&L Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about building something new in lettings and property management. Share your vision and how you can contribute to our mission.

Tailor Your Experience:Make sure to highlight your relevant experience in lettings and property management. We’re looking for someone who’s hands-on and has a strong operational background, so connect your past roles to what we’re doing at StudySmarter.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences. A well-structured application will definitely catch our eye!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Job Search Place Limited

Know the Role Inside Out

Make sure you fully understand what being a Founding Operator entails. Familiarise yourself with the lettings and property management processes, as well as the specific challenges of building a new unit from scratch. This will help you demonstrate your knowledge and passion during the interview.

Showcase Your Hands-On Experience

Since this role requires a hands-on approach, be ready to share specific examples from your past experiences in lettings or property management. Highlight situations where you’ve successfully managed workflows or improved processes, as this will show your operational judgement and attention to detail.

Prepare for Cross-Functional Collaboration

This position involves working closely with engineers and founders, so think about how you can effectively communicate and collaborate across different teams. Be prepared to discuss any previous experiences where you’ve worked cross-functionally and how you navigated those relationships.

Emphasise Your Vision for Growth

As the role involves scaling the business unit, come prepared with ideas on how you would design and own the operating model for lettings and property management. Discuss your thoughts on standardising systems and improving service quality, showing that you’re motivated by ownership and long-term impact.