At a Glance
- Tasks: Lead our vibrant F&B team and ensure exceptional guest experiences across all outlets.
- Company: Join the Strand Palace, a central London hotel with a passion for hospitality.
- Benefits: Enjoy competitive pay, health perks, free meals, and exclusive discounts.
- Other info: Experience a fun work culture with regular socials and a paid volunteering day.
- Why this job: Be part of a mission to serve London love while advancing your career.
- Qualifications: Proven leadership in hospitality and a passion for guest satisfaction.
The predicted salary is between 40000 - 50000 £ per year.
Join our team at Strand Palace, in the heart of central London. We are looking for a F&B Operations Manager to lead the team on the floor. You will be reporting directly to the Director of Food & Beverage and will be responsible for the day-to-day operation and performance of all our outlets (Breakfast, Haxells Restaurant & Bar, Meetings & Events, Gin Palace, Afternoon Tea, and Room Service). Help us to bring our mission of "Serving London Love" to life. This role would suit an experienced hotel restaurant manager looking for the next step in their career.
Benefits
- Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed
- Health cashback plan for dental, vision, physiotherapy, and many other expenses
- Life assurance cover for peace of mind
- 50% off food and drinks in our hotel bar and restaurant - for you and your friends, and family
- Exclusive discounted room rates at Strand Palace for you and your loved ones
- Special discounts at hotels around the world, including Iconic Hotels & Resorts
- Instant access to your wages through Wagestream - no more waiting for payday!
- Free meals on every shift - breakfast, lunch, and dinner included
- Earn up to £300 with our 'Introduce a Friend' bonus scheme when you refer someone great
- Free laundry and dry cleaning - saving you time and money
- Enjoy a paid half day off on your birthday - because you deserve to celebrate!
- Regular team socials and parties, including fun nights out at London activity bars - with free food, drinks, and great company
- A paid volunteering day each year to support a cause close to your heart
- 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
- Northbank Privilege Card- giving you discounts at local shops, restaurants, and attractions.
Key Responsibilities
- Manage the F&B operations in all outlets, maintaining high levels of service and productivity and ensure guest satisfaction is consistently delivered
- Regularly review product quality, guest satisfaction and profitability with Director of F&B and Head Chef for continuous quality and service improvement
- Organize, supervise and lead shifts when required - ensuring you are around for support in whichever outlet is under pressure at the time
- Ensure that all Standards of Procedures are updated and maintained, reviewing periodically
- Support the Director of F&B with the design and implementation of the strategic direction for the Food & Beverage department
- Ensure all Food & Beverage finance and cashiering procedures are followed.
What We're Looking For
- Proven leadership experience within hospitality
- Strong organisational skills, with experience managing large and diverse teams
- Approachable, hands on, and passionate about guest experience and team development
- Drive to go above and beyond, in exceeding guest expectations and finding ways to continually improve service.
- Weekend Availability
Food & Beverage Operations Manager employer: Job Search Place Limited
Strand Palace is an exceptional employer located in the vibrant heart of central London, offering a dynamic work environment where you can thrive as a Food & Beverage Operations Manager. With clear career pathways, extensive training opportunities, and a supportive culture that prioritises employee well-being, you will enjoy benefits such as discounted stays, free meals, and regular team socials. Join us to not only advance your career but also to be part of a team dedicated to 'Serving London Love' while enjoying the unique perks of working in one of the city's iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Strand Palace. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the hotel or attend any events they host. Being present and engaging with the team can make you memorable and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of their F&B operations. Familiarise yourself with their outlets and think about how you can contribute to 'Serving London Love' – it’ll impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Food & Beverage Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Food & Beverage Operations Manager role. Highlight your leadership experience and any relevant achievements in hospitality to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for guest experience and how you can contribute to our mission of 'Serving London Love'. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Organisational Skills:In your application, give examples of how you've successfully managed teams and operations in the past. We love to see candidates who can demonstrate their ability to keep things running smoothly under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates about your application status!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Outlets
Familiarise yourself with each outlet at Strand Palace, from Haxells Restaurant & Bar to the Gin Palace. Understand their unique offerings and how they contribute to the overall guest experience. This knowledge will show your genuine interest in the role and help you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led diverse teams in the past. Highlight your approach to motivating staff and ensuring high service standards. Be ready to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your capability to manage the F&B operations effectively.
✨Emphasise Guest Experience
Since the role is all about enhancing guest satisfaction, come equipped with ideas on how to improve service quality. Think about innovative ways to exceed guest expectations and be prepared to share these during the interview. This will illustrate your passion for hospitality and commitment to 'Serving London Love'.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision for the Food & Beverage department and how they measure success. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals. Asking about team development opportunities can also highlight your interest in growth within the organisation.
