At a Glance
- Tasks: Deliver exceptional service, take orders, and serve food and drinks in a vibrant golf club setting.
- Company: Join the friendly team at Hampton Court Palace Golf Club, part of Get Golfing CIO.
- Benefits: Enjoy competitive pay, free golf membership, and discounts on food.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Be part of a prestigious venue while gaining valuable hospitality experience.
- Qualifications: Previous hospitality experience and a passion for customer service are essential.
The predicted salary is between 12 - 12 £ per hour.
Location: Hampton Court Palace Golf Club, Kingston upon Thames, Surrey
As a Food and Beverage Attendant at Get Golfing CIO's Hampton Court Palace Golf Club, you will provide excellent customer service in the clubhouse, bar, and dining areas. Your role includes taking orders, serving food and drinks, handling payments, and ensuring a welcoming atmosphere for members and guests. You'll work closely with the kitchen and events team to maintain high service standards while keeping the area clean and well-stocked.
Ideal candidates are friendly, efficient, and passionate about delivering a great hospitality experience in a prestigious golf club setting. At Get Golfing CIO, we are committed to supporting local communities and promoting the benefits of sports facilities, and the Front of House role is an essential part of this mission.
Essential- Previous experience in hospitality, food service, or a similar customer facing role.
- Strong communication and interpersonal skills with a friendly, professional attitude.
- Ability to work efficiently in a fast paced environment while maintaining high service standards.
- Basic knowledge of food and beverage service, including handling alcoholic drinks responsibly.
- Ability to handle cash/card transactions accurately using a POS system.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- A team oriented mindset with a proactive approach to tasks.
- Basic understanding of food hygiene and health & safety regulations (training can be provided).
- Previous experience in a golf club, hotel, or similar hospitality environment.
- Food Safety Level 1 or 2 certification (or willingness to obtain).
- Personal License or experience in bar service.
- Knowledge of golf and its culture (preferred but not essential).
- Guest Experience - Deliver exceptional customer service, ensuring a welcoming and enjoyable atmosphere for all guests.
- Order Management - Take and process food and beverage orders accurately, ensuring prompt and efficient service.
- Food & Drink Service - Serve meals and beverages to guests, maintaining high presentation and service standards.
- Bar Duties - Prepare and serve alcoholic and non alcoholic drinks responsibly, following licensing regulations.
- Payment Handling - Process transactions accurately using POS systems, handling cash and card payments securely.
- Cleanliness & Hygiene - Maintain cleanliness of dining, bar, and service areas, ensuring compliance with health and safety standards.
- Event Assistance - Support the set up, service, and breakdown of club events, functions, and tournaments.
- Stock Control - Monitor inventory levels, restock supplies, and report shortages to management.
- Compliance & Safety - Adhere to food safety, hygiene, and health regulations to ensure a safe working environment.
- Team Collaboration - Work effectively with kitchen, bar, and event teams to ensure seamless service.
Hourly Rate: £12.21 per hour
Benefits- Comprehensive training and development opportunities
- Free golf membership
- 50% discount on food
- Staff referral programme
Food and Beverage Attendant - Hampton Court Palace Golf Club employer: Job Search Place Limited
Get Golfing CIO offers a vibrant work environment at the prestigious Hampton Court Palace Golf Club, where you can thrive as a Food and Beverage Attendant. With a strong commitment to employee development, comprehensive training opportunities, and unique benefits like free golf membership and generous discounts, we foster a culture of teamwork and excellence in hospitality. Join us in delivering exceptional service while being part of a community-focused organisation that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Attendant - Hampton Court Palace Golf Club
✨Tip Number 1
Get to know the venue! Before your interview, visit Hampton Court Palace Golf Club if you can. Familiarise yourself with the layout and vibe. This shows you're genuinely interested and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Food and Beverage Attendant. Role-play with a friend or family member to nail down your responses. This will help you shine during the interview when they ask about handling tricky situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Get Golfing CIO. Don’t forget to highlight your relevant experience and passion for hospitality in your application!
We think you need these skills to ace Food and Beverage Attendant - Hampton Court Palace Golf Club
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your friendly and professional attitude, so don’t be afraid to show us who you are. A little warmth goes a long way in hospitality!
Tailor Your Experience:Make sure to highlight any previous experience in hospitality or customer service. We love candidates who can demonstrate their skills in fast-paced environments, so share specific examples of how you've delivered great service before!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Hampton Court Palace Golf Club!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with the basics of food and beverage service. Brush up on your knowledge of common drinks, food hygiene, and health & safety regulations. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your People Skills
As a Food and Beverage Attendant, you'll be interacting with guests all day. Practice your communication skills and think of examples where you've provided excellent customer service in the past. A friendly, professional attitude goes a long way!
✨Be Ready for Fast-Paced Situations
Prepare for questions about how you handle busy environments. Think of times when you've successfully managed multiple tasks at once, like taking orders while ensuring the area is clean and well-stocked. Highlight your ability to stay calm under pressure.
✨Team Player Mindset
This role requires collaboration with kitchen and events teams. Be ready to discuss your experience working in a team and how you contribute to a positive atmosphere. Mention any specific instances where teamwork led to a successful event or service.