At a Glance
- Tasks: Support the shop manager, lead staff, and ensure excellent customer service.
- Company: Hope House Children's Hospices, dedicated to supporting children and families.
- Benefits: 34 days annual leave, pension scheme, flexible hours, and wellbeing services.
- Other info: Great development opportunities in a supportive environment.
- Why this job: Make a difference in the community while gaining valuable retail experience.
- Qualifications: Retail experience and strong organisational skills required.
The predicted salary is between 25787 - 25787 £ per year.
Hope House Children's Hospices has an opportunity for a Part-time Assistant Shop Manager to join our team based in Flint. The role will be on a permanent basis and involves working 15 hours per week, typically including one full weekday and either Saturday or Sunday, or two weekday half-days. Compensation is a competitive rate of £25,787 per annum FTE.
About the Role
The Assistant Shop Manager will be a confident, first class organiser with retail experience and prior management or supervisory experience.
Key responsibilities include:
- Providing excellent customer service
- Meeting sales targets
- Executing high standard sales floor displays
- Generating and preparing stock for the shop
Responsibilities
- Support the Manager in leading the shop, managing staff and volunteers to meet commercial targets
- Maintain relationships internally and externally for the purposes of stock generation
- Maintain efficient stock processing systems, ensuring stock levels are sufficient and fluid
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company's policies & procedures and health and safety regulations throughout the store
Benefits
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
- Organisational pension scheme
- Blue Light Card and staff rewards programme
- Cycle to Work Scheme
- Wellbeing services which include staff counselling
- Flexible working arrangements
- Great development opportunities
The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children's Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Assistant Shop Manager in Flint employer: Job Search Place Limited
Hope House Children's Hospices is an exceptional employer, offering a supportive and inclusive work environment in Flint. With generous annual leave, a robust pension scheme, and flexible working arrangements, employees are encouraged to thrive both personally and professionally. The organisation prioritises staff wellbeing and development, making it a rewarding place for those looking to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Flint
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the shop and chat with the staff. This shows your genuine interest and helps you understand their customer service style.
✨Tip Number 2
Show off your retail experience! Be ready to share specific examples of how you've met sales targets or improved stock management in previous roles. We want to see how you can bring that magic to Hope House.
✨Tip Number 3
Prepare for questions about teamwork! As an Assistant Shop Manager, you'll be leading staff and volunteers. Think of times when you've successfully managed a team or resolved conflicts – we love to hear those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to work with our Cyber till EPOS system.
We think you need these skills to ace Assistant Shop Manager in Flint
Some tips for your application 🫡
Show Your Retail Experience:Make sure to highlight your retail experience in your application. We want to see how you've successfully managed or supervised teams before, so share specific examples that showcase your skills!
Emphasise Customer Service Skills:Customer service is key for us at Hope House. In your application, mention any instances where you went above and beyond for customers. This will show us that you understand the importance of excellent service.
Be Organised and Detail-Oriented:As an Assistant Shop Manager, organisation is crucial. Use your application to demonstrate your ability to manage stock and maintain efficient systems. A well-structured application can reflect your organisational skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Shop Manager. Familiarise yourself with retail management, customer service excellence, and stock processing systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As this role involves managing staff and volunteers, be prepared to discuss your previous management experience. Think of specific examples where you've successfully led a team or improved sales. Highlighting your ability to motivate others will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations in the shop. For instance, how would you deal with a difficult customer or manage stock discrepancies? Practising your responses to these scenarios will help you feel more confident during the interview.
✨Emphasise Your Commitment to Community
Hope House Children's Hospices values community and diversity. Be ready to discuss why you're passionate about working in a charity retail environment and how you can contribute to their mission. Showing that you align with their values will make a positive impression.
