At a Glance
- Tasks: Lead a team, greet guests, and ensure top-notch service and cleanliness.
- Company: Join a fun and dynamic team at Mitchells & Butlers.
- Benefits: Flexible shifts, 33% discount, 20% for friends, and access to earned pay.
- Other info: Enjoy team socials, career growth, and a supportive workplace.
- Why this job: Be a role model while enjoying a vibrant work environment and great perks.
- Qualifications: Leadership skills and a passion for guest experience.
The predicted salary is between 24000 - 30000 £ per year.
As a Shift Supervisor at the York, you will greet guests, lead a team, and ensure high standards of cleanliness, safety and service.
Benefits:
- Flexible shifts to fit around you.
- Massive 33% discount across all Mitchells & Butlers brands.
- 20% discount for friends and family.
- Wagestream financial toolkit to access earned pay when needed.
- Team socials and a fun working environment.
- Pension, 28 days paid holiday, high‑street shopping discounts and free shares.
- Free employee helpline support.
Responsibilities:
- Act as host, serve guests and confidently lead the team.
- Run day‑to‑day operations of the site.
- Serve as shift leader and role model for the team.
- Help train team members.
- Maintain high cleanliness and safety standards.
Compensation: Competitive salary.
Flexible-Shift Leader & Team Trainer (Guest Experience) employer: Job Search Place Limited
At Mitchells & Butlers, we pride ourselves on being an excellent employer, offering flexible shifts that cater to your lifestyle while providing a vibrant and supportive work culture. With generous benefits including a 33% discount across all our brands, opportunities for team socials, and access to financial tools like Wagestream, we ensure our employees feel valued and empowered to grow within their roles. Join us in York, where you can lead a passionate team and create memorable guest experiences in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible-Shift Leader & Team Trainer (Guest Experience)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mitchells & Butlers' social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your guest experience skills! Think about how you would greet guests and lead a team. Role-play with a friend or family member to build your confidence and ensure you can showcase your leadership abilities during the interview.
✨Tip Number 3
Prepare some questions for your interviewer! Asking about team dynamics or training opportunities shows that you're keen to contribute and grow within the role. Plus, it gives you a chance to see if the job is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Flexible-Shift Leader & Team Trainer (Guest Experience)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for guest experience.
Tailor Your Application:Make sure to tailor your application to the Shift Supervisor role. Highlight any relevant experience in leading teams or providing excellent service. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully led a team or trained new members. Highlight your ability to motivate others and maintain high standards of service.
✨Emphasise Guest Experience
Since this role focuses on guest experience, think about how you can enhance it. Be ready to discuss your approach to customer service and any specific strategies you've used to ensure guests leave happy. This shows you understand the importance of creating a welcoming environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only demonstrates your interest but also helps you assess if this is the right fit for you. Plus, it gives you a chance to engage with your interviewers.
