Flexible Shift Leader: Guest Experience & Team Training

Flexible Shift Leader: Guest Experience & Team Training

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Sizzling Pub & Grill, one of the UK's favourite pub brands.
  • Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
  • Other info: Enjoy 28 days holiday, high street discounts, and free shares!
  • Why this job: Make a real impact on guest experiences while building lifelong friendships.
  • Qualifications: Passion for service and team training skills.

The predicted salary is between 20000 - 25000 £ per year.

As Shift Supervisor at the Chaddlewood, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more. Join us at Sizzling Pub & Grill, one of the UK's most loved pub brands. From breakfast to the big game and beyond, our team welcomes each guest with open arms. So, if you've got sizzling skills and want to join our team at the heart of the community, apply today!

WHAT'S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials - work hard, play hard!
  • Pension; 28 days paid holiday; high street shopping discounts; and free shares.
  • Free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

  • Be part of the day to day running of the site: acting as a host, serving guests and confidently leading your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Flexible Shift Leader: Guest Experience & Team Training employer: Job Search Place Limited

At Sizzling Pub & Grill, we pride ourselves on being a fantastic employer that values flexibility and community spirit. With opportunities for personal growth, a vibrant work culture filled with fun and camaraderie, and generous benefits like discounts across our brands and financial support tools, we ensure our team members feel appreciated and empowered. Join us in creating memorable experiences for our guests while enjoying a rewarding career in a supportive environment.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Flexible Shift Leader: Guest Experience & Team Training

Tip Number 1

Get to know the company culture! Before your interview, check out Sizzling Pub & Grill's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your people skills! As a Shift Leader, you'll be interacting with guests and your team all day. Role-play common scenarios with a friend to boost your confidence and showcase your warm, welcoming personality during the interview.

Tip Number 3

Prepare some questions! Show your enthusiasm by asking about team training and guest experience strategies. This not only demonstrates your interest but also helps you figure out if the role is the right fit for you.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at the heart of the community. Don’t miss out on this opportunity!

We think you need these skills to ace Flexible Shift Leader: Guest Experience & Team Training

Customer Service Skills
Team Leadership
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Passion for Service:When writing your application, let your love for great service shine through! Share specific examples of how you've made guests feel welcome in the past. We want to see that you genuinely care about creating a fantastic experience for everyone.

Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about times when you've trained or supported others, and how you’ve helped them grow. We’re all about teamwork here at StudySmarter!

Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. Remember, we want to know the real you, not just your qualifications!

Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!

How to prepare for a job interview at Job Search Place Limited

Know the Brand

Before your interview, take some time to research Sizzling Pub & Grill and its values. Understand what makes them one of the UK's most loved pub brands. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to lead and train a team. Prepare examples from your past experiences where you've successfully managed a team or trained others. Highlight how you maintained high standards and created a welcoming environment for guests.

Emphasise Guest Experience

Since the role focuses on guest experience, think about how you can contribute to making every guest feel welcome. Be ready to discuss specific strategies you've used in the past to enhance customer satisfaction and how you would implement similar approaches at Chaddlewood.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in guest experience. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.