At a Glance
- Tasks: Engage with customers and serve food and drinks in a lively resort setting.
- Company: Join the vibrant team at Searles Leisure Resort.
- Benefits: Flexible hours, training provided, and a fun work environment.
- Other info: Opportunity to grow in a fast-paced, energetic atmosphere.
- Why this job: Be the face of our resort and create memorable experiences for guests.
- Qualifications: Team player with good communication skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Base: Searles Leisure Resort
Reporting to: Front of House Manager
Job Purpose
As a Food and Beverage Team Member you will be an enthusiastic and energetic individual and part of the wider Food & Beverage team. This role is customer focused within a fast paced environment, the post holder will therefore have good communication skills and a passion for delivering excellent customer service. You will support the Company's mission and objectives through compliance to Policies and Procedures.
Key Responsibilities
- Engaging with the customers, providing excellent customer service.
- Serving Food and Drink, across different outlets on the resort, in line with the principles of the 8 steps of service.
- Ensure the Food & Beverage areas are prepared, clean and fully set for service as detailed by the procedure.
- Maintain a clean and tidy work area at all times.
- Assist with sorting deliveries as required.
- Follow cash handling procedures.
- To follow the relevant Company and Department Procedures and adhere to all Food Hygiene and Health & Safety requirements.
- To maintain knowledge of the complete menu including daily specials, and any special events within the establishment.
- Comply to all regulations and policies such as Data Protection Act, Health & Safety and Safeguarding, ensure a safe working environment for all staff members.
- To complete any in house training as required and participate in team meetings.
- To act as an ambassador for the business and ensure that the Company is promoted externally on all occasions.
- To perform any other duties as required.
Key Relationships
- F&B Front of House Team
- F&B Management
Education, Training & Experience
- Teamwork skills and the ability to act as the public face of the business
- Computer literate
- Previous Experience within a similar setting desirable but training will be given.
- Food Hygiene Certificates (Desirable)
Disposition & Requirements
- Full valid Driving Licence for UK (Desirable)
- Flexible Schedule, for Working hours
- Maintain a professional standard of work attire. Standard full length black trousers or skirt, management shirt/top
- Mid to long length hair must be neatly tied back
- Jewellery kept to minimum, No chipped nail polish.
- Closed toe formal black shoes
Excellent Customer Service
Enthusiastic and Energetic Team Player
Strong Work Ethic, Organised with Good Timekeeping Skills
Works well in a fast-paced environment
Polite and well-mannered with good communication skills
F&B Team Member employer: Job Search Place Limited
At Searles Leisure Resort, we pride ourselves on being an exceptional employer that values our Food & Beverage Team Members as vital contributors to our vibrant work culture. Located in a picturesque setting, we offer competitive benefits, comprehensive training, and ample opportunities for personal and professional growth, all while fostering a supportive environment where teamwork and excellent customer service are at the forefront of our mission.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out Searles Leisure Resort's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of some scenarios where you can demonstrate your excellent communication skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress the part! Make sure you show up looking professional and tidy, as per the job requirements. First impressions matter, and looking sharp will help you stand out as a serious candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at Searles Leisure Resort.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to engage with our guests.
Tailor Your CV:Make sure your CV highlights any relevant experience in food and beverage or customer service. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Job Search Place Limited
✨Know the Menu Inside Out
Make sure you’re familiar with the entire menu, including daily specials and any upcoming events. This shows your enthusiasm for the role and helps you engage with customers effectively during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your passion for delivering great service.
✨Dress to Impress
Since the role requires a professional standard of work attire, make sure you dress appropriately for the interview. Opt for smart, clean clothing that reflects the company’s standards, as first impressions matter!
✨Be Ready for Fast-Paced Scenarios
Expect questions or role-play scenarios that reflect the fast-paced environment of the job. Practice responding to hypothetical situations where you need to think on your feet, as this will showcase your ability to handle pressure.
