At a Glance
- Tasks: Lead a vibrant food & beverage team to create unforgettable guest experiences.
- Company: Join Hotel Indigo and Staybridge Suites, where hospitality meets innovation.
- Benefits: Enjoy flexible hours, discounted stays, and free meals on duty.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 2-3 years in F&B management with a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Food & Beverage Manager at Hotel Indigo and Staybridge Suites.
Responsibilities
- Lead the food & beverage team to deliver outstanding guest service, ensuring every guest enjoys a high quality dining experience and feels valued and welcomed.
- Address guest needs promptly and professionally within all F&B outlets, building lasting impressions and guest loyalty.
- Oversee daily food & beverage operations, including restaurant service, bar operations and event/catering delivery, ensuring efficient service, high standards and smooth coordination between kitchen and front of house teams.
- Recruit, train and mentor F&B team members to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and product knowledge.
- Act as a key point of contact for guest feedback and concerns within F&B areas, handling complaints with empathy and efficiency and working closely with the kitchen and other departments to ensure guest satisfaction.
- Manage F&B budgets, control costs, monitor stock levels and minimize waste, while supporting financial forecasting and achieving revenue targets.
- Maintain accurate records of sales, stock and performance, preparing regular reports and sharing insights with senior management.
- Motivate the team to achieve upselling targets by promoting menu items, specials and beverage pairings; collaborate with sales and marketing teams to drive promotions, events and local partnerships.
- Ensure all F&B operations comply with health & safety regulations, food hygiene standards and licensing laws, maintaining a safe and clean environment for guests and team members.
Qualifications
- A minimum of 2-3 years of experience in food & beverage operations in a management capacity within the hospitality industry.
- Proven track record of effectively leading a team, building positive team dynamics and coaching for performance.
- Exceptional communication and interpersonal skills, with a passion for delivering high quality guest experiences and resolving issues professionally.
- Strong organisational abilities to manage service periods, staffing and administrative tasks efficiently in a fast paced environment.
- Familiarity with budgeting, cost control, stock management and financial reporting within an F&B setting.
- Proficiency in POS systems and a working knowledge of Microsoft Office Suite.
- Good understanding of food safety, hygiene standards and licensing regulations.
- Resourceful, hands on and comfortable making decisions under pressure.
- Flexibility to work evenings, weekends and holidays as required by the demands of the hospitality industry.
Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation
To be discussed.
F&B Manager: Guest-Focused Ops Leader (Flexible Hours) employer: Job Search Place Limited
At RBH Hospitality Management, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. As a Food & Beverage Manager, you'll enjoy flexible hours, competitive benefits including discounted hotel stays, and opportunities for professional growth through training and mentorship. Join us in creating memorable dining experiences while being part of a supportive team that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Manager: Guest-Focused Ops Leader (Flexible Hours)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Hotel Indigo or Staybridge Suites. A friendly chat can lead to insider info about job openings and even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your experience in leading teams and creating memorable dining experiences.
✨Tip Number 3
Be prepared to discuss your approach to handling guest feedback. Think of examples where you've turned a complaint into a positive experience. This shows you're not just about managing operations but also about building guest loyalty.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace F&B Manager: Guest-Focused Ops Leader (Flexible Hours)
Some tips for your application 🫡
Show Your Passion for Guest Service:When writing your application, let your enthusiasm for delivering top-notch guest experiences shine through. Share specific examples of how you've gone above and beyond to make guests feel valued and welcomed in your previous roles.
Highlight Your Leadership Skills:We want to see how you’ve led teams in the past! Talk about your experience in recruiting, training, and mentoring staff. Mention any successful initiatives you’ve implemented that fostered a positive team environment and improved service standards.
Be Numbers Savvy:Since managing budgets and controlling costs is key for this role, don’t shy away from showcasing your financial acumen. Include any relevant experience with budgeting, stock management, or financial reporting that demonstrates your ability to keep operations running smoothly.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the F&B Manager role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Job Search Place Limited
✨Know Your F&B Stuff
Make sure you brush up on your food and beverage knowledge before the interview. Familiarise yourself with current trends, popular menu items, and any unique offerings the hotel has. This will show that you're genuinely interested and ready to lead the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, handled conflicts, or improved service standards. This will demonstrate your ability to create a positive environment and drive performance.
✨Be Guest-Centric
Since the role focuses heavily on guest experience, be ready to discuss how you handle guest feedback and complaints. Share specific instances where you turned a negative experience into a positive one, highlighting your empathy and problem-solving skills.
✨Get Your Numbers Right
Brush up on your budgeting and financial management skills. Be prepared to discuss how you've managed costs, monitored stock levels, and achieved revenue targets in previous roles. This will show that you can keep operations running smoothly while maximising profitability.
